Hotelresorts in Playa del Carmen

'Service'

'Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..'

'Buen hotel'

'We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.'

'From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

'Great overall resort. Just needs a little touching up here and there. This was my second time here. Will definitely be coming back '

'⭐⭐⭐⭐⭐ An exceptional and truly luxurious experience. My stay at Secrets Maroma Beach Riviera Cancun was outstanding in every way. The resort is set on one of the most beautiful beaches I have ever seen — pristine white sand and crystal-clear turquoise water. The rooms are elegant, spacious, and impeccably maintained, offering both comfort and privacy. The attention to detail throughout the resort is remarkable. What truly sets this place apart is the service. The staff are incredibly...

'Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.'

'Een heerlijk hotel direct aan een prachtig strand! Leuk zwembad, genoeg keuze aan eten en schone kamers. Het enige probleem was dat er een rioollucht in de kamer aanwezig was. '

'Staff we’re friendly, buffet food, the 24/7 grill where barely edible, only breakfast was okay. Had to venture off the resort almost every night to get good food. The resort can do better in cleanliness considering all the animals running around.'

'My sister and I recently stayed at Paradisus La Perla in Playa del Carmen, and we had an amazing experience from the moment we arrived. The resort has a beautiful, relaxing atmosphere that's perfect for couples looking for a romantic getaway, but it's also a great destination for sisters or friends looking for a fun, relaxing trip to Playa del Carmen. As soon as we arrived, we were warmly welcomed by Monica at the front desk. She made check-in seamless and immediately made us feel valued as...

'Perfect vacation!'