Beschikt Sandos Playacar All Inclusive over een zwembad?

Ja, deze accommodatie biedt 8 buitenzwembaden en een kinderzwembad.

Zijn huisdieren welkom bij Sandos Playacar All Inclusive?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Hoeveel berekent Sandos Playacar All Inclusive voor parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik bij Sandos Playacar All Inclusive inchecken?

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: 23.30 uur. Je kunt op beperkte tijden laat inchecken.

Tot hoe laat kan ik bij Sandos Playacar All Inclusive uitchecken?

Je dient om uiterlijk 12.00 uur uit te checken. Tegen betaling van een toeslag kun je laat uitchecken (afhankelijk van beschikbaarheid).

Biedt Sandos Playacar All Inclusive een shuttle naar het vliegveld?

Ja, er is een shuttleservice van/naar de luchthaven beschikbaar. Er geldt een toeslag van MXN 2100 per persoon.

Is Sandos Playacar All Inclusive all-inclusive?

Ja, dit is een all-inclusive accommodatie. De prijs van deze accommodatie is inclusief eten en drinken. Je kunt bij deze accommodatie onder meer snorkelen, kajakken en zeilen, en nog veel meer.

Waar staat Sandos Playacar All Inclusive?

Dit resort in Playacar ligt aan het strand, op 5 km afstand van Xaman Ha Aviary, Playacar Golf Club en Paseo del Carmen. Ook Playa del Carmen Maritime Terminal en Quinta Avenida liggen op 5 km afstand.

Beoordelingen, promoties en foto's van Sandos Playacar All Inclusive 2025

10/10 – Uitstekend

Anita, Hartfordwis

13 aug 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Buffet options were great, especially loved the fresh fruit variety. Room was spacious, clean and the bed was very comfortable. Staff were attentive and bery polite.

3 nachten verbleven in augustus 2025

8/10 – Goed

Mariela

Reisde met familie

12 aug 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

It was clean but the workers were not very helpful. We were lied to on more than one occasion. We asked Raul from transportation if he could take me to the Loby instead of leaving me at the shuttle station where the excursion picks up and he said NO that he had something else to take care of. I walked to the Loby and Raul was there hanging out with the luggage guys and 10 minutes later he had his backpack on ready to go home.. On the first day we arrived nothing was explained to us. It was terrible service from the Loby check in man.

4 nachten verbleven in augustus 2025

8/10 – Goed

Edith Patricia Osorno

Reisde met familie

11 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

La comida es variada, solo reserva las cenas desde el momento que llegas, vale la pena

3 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

MariLuz

Reisde met familie en kleine kinderen

10 aug 2025

Negatief: Netheid, personeel en service en voorzieningen

I didnt like any of it. Upon arrival the check in girl was rude and made a comment to her friend about us, not knowing I speak Spanish. Then they gave us a room which was not the right room. I payed for a private pool and we did not get that. I asked amd they said the room i wanted sas unavailable unless I took it with no air conditioning. They said if one became available they would let me know, never heard from them. They put my family and I all the way in a corner, far away from everything. The bracelet/key to our room didnt work 3 time's which we had to walk ALL the way to the lobby to get it fixed and in the end it was the door that didnt work. Impossible to make dinner reservations and the food is not good, at all! Bars close very early! Overall not a good experience, would never return to this hotel. Avoid if you can!

6 nachten verbleven in augustus 2025

8/10 – Goed

Jose

Reisde met familie

10 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

It was good but the pool needs to be cleaned more and the staff is to much trying to sell you timeshare. I don’t like that

3 nachten verbleven in augustus 2025

6/10 – Redelijk

Michael

Reisde met familie en kleine kinderen

10 aug 2025

Pools were extremely dirty. No hot water for showers for the 6 days we were there.

6 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Jennifer Sandra

8 aug 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Negatief: Personeel en service

Our room had to change twice; once because the room i requested in reservation was unavailable and second time the room was not clean by check in. By the time we got into a room it was 4 pm. Also keep all receipts of purchases until you leave resort. They said i never paid my seek and go excursion when i got there and i know i did even when i showed transaction They couldnt find the receipt on there end so i got charged twice. And toward the ending of the night there so many people trying to get on the shuttle and there is only one that is running which is time consuming especially because you do need to get on the shuttle due to the resort being huge, expect to wait for a while unless you get on the shuttle super early or super late in the evening times.

3 nachten verbleven in augustus 2025

4/10 – Matig

Gustavo Sebastian, Rio Gallegos

Reisde met familie, Reisde met familie en kleine kinderen

8 aug 2025

Positief: Personeel en service

Negatief: Staat van de accommodatie en faciliteiten

No hot water in a week, drainage problems in public restrooms, bad building maintenance... a shame..

6 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Ricardo

Reisde met familie

7 aug 2025

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Mold everywhere, dirty, old

4 nachten verbleven in juli 2025

4/10 – Matig

Roxana

Reisde met familie en kleine kinderen

6 aug 2025

Negatief: Personeel en service

Only the buffet was good . The restaurants that you needed to make reservation were terrible and definitely not worth it. The transport was a rip off because the butler will say one price and by the time you enter the taxi they were adding you another 100 pesos extra . In the final days of the stay was NO HOT WATER and no PRESSURE / we had to shower in cold water

5 nachten verbleven in juli 2025

6/10 – Redelijk

Socorro

Reisde met familie

4 aug 2025

Positief: Netheid

Checking time took way to long, front desk person upgraded my room, to a platinum tower, room assigned, was in poor condition, bathroom room had a major water leak molding, bedroom walls were also moist with some mold air conditioning not working,, reach front desk they sent maintenance, too way to long to finally get a different room assigned to my family past 8:20pm !!

4 nachten verbleven in juli 2025

4/10 – Matig

Azalia

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen

3 aug 2025

Positief: Netheid

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

I would rate this resort 3.5 stars at most. The rooms are spacious, some may comment that it is out of date, I would disagree. It has a Spaniard vibe. However there is never any hot water. Food: we were there for 5 days and could never get into the specialty restaurant that is included (besides the buffet) without having to call and argue with the front desk to get us in. We managed to get into two but that was after hours of discussion and one not even being the restaurant we requested. What was more disappointing is the restaurant were always empty , yet always “booked”. We came with a wedding party and requested if we can reserve a dinner where we all can join in one of the speciality restaurants and nothing was accommodated. The food is average. You get two bottles of water and they do not give you any more even when I’ll request it. We did the romantic spa package. They greeted us horribly and gave us a look. The massage was average. The jetted tub that was included was cold water. The elevators were broken the whole trip, the shows were average. We loved the animals around the resort and the greenery. We loved the bike tour with Jessica. She was informative and sweet. The rooms were cleaned when requested. If I were looking for a 5 star resort in playa de Carmen, I wouldn’t come back to this resort.

4 nachten verbleven in juli 2025

6/10 – Redelijk

Kiem Ba

3 aug 2025

Positief: Personeel en service

Food options

5 nachten verbleven in juli 2025

8/10 – Goed

Hector

Reisde met familie

2 aug 2025

Positief: Netheid

This hotel is big, needs to walk about 10 minutes to the beach. The pools and rooms are broken into three sections. Family (furthest out from the beach), adults only/Haciendas/timeshare and Family VIP (extra charge for upgrade) beach front and main pools. The walking gets old after a couple of days. Most of the staff was great with a few exception (pool bar) at the main pool and the photo guy (Arab) they hate their job and their customer service sucked. We stayed at the family area and we were put next to a very noisy family they were kids running and yelling without adult supervision after 11 pm everyday and we call for help and nobody answer. Room service food is limited and below average. Overall we had a good time and will stay here again but knowing what to expect will be easier to manage (pay extra and stay beachfront) so teenagers don’t complaint bruh. We didn’t dine here due to the long list for reservations.

7 nachten verbleven in juli 2025

10/10 – Uitstekend

Cindy

Reisde met familie en kleine kinderen

2 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

My family and I love the place , it had nice things to do,good entertainment, and good options for food

3 nachten verbleven in juli 2025

2/10 – Ontzettend slecht

Rosalva

Reisde met familie

2 aug 2025

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Don’t recommend.

3 nachten verbleven in juli 2025

8/10 – Goed

Ingrid Vanessa

Reisde met familie

1 aug 2025

Positief: Voorzieningen

5 nachten verbleven in mei 2025

4/10 – Matig

Mario

Reisde met familie en kleine kinderen

31 jul 2025

Positief: Voorzieningen

Negatief: Staat van de accommodatie en faciliteiten

The Staff was real informative and friendly. Especially the waiters at the restaurants. We were happy when we arrived that they offered us a free upgrade to a bigger room (Hacienda). Unfortunately the room smelled like mold. I woke up during the night our first night and found the asile and around the king bed had water all over the ground. My luggage and a few other things got completely wet. There seemed to be an issue with the AC. When we called about the issue to guest services they assured us a fix to the problem and never heard back until my wife called back at the end of the Second night. Their solution was to have the cleaning crew put 3 garbage cans underneath the water drops. On the third night they sent a repair man out while we were all getting ready for lunch and I asked him if he could wait while we got ready he seemed upset. My wife called to see if we could get moved to a different room but we never heard back until our last night st the resort. We mentioned this to the service desk as we were checking out and they honestly didn’t seem to care. It’s inexcusable to have to deal with these issues. You plan and pay to go on a vacation and these issues are the last thing that are on your mind to have to deal with. I’m being generous giving 2 stars. My wife wanted me to give 1 star. Only reason I gave 2 is because the staff at the restaurant were great!

3 nachten verbleven in juli 2025

8/10 – Goed

Ashley

31 jul 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Beautiful location & good service

3 nachten verbleven in juli 2025

4/10 – Matig

Luca, Naples

Reisde met familie

30 jul 2025

Positief: Personeel en service

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

Hotel is outdated. The train to take you around was only one and you wait long time to move around.

5 nachten verbleven in juli 2025

8/10 – Goed

ramdai

Reisde met partner

29 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

While property is on older side, its kept clean. The down side is the patio door was bolted shut. Still like it overall.

3 nachten verbleven in juli 2025

10/10 – Uitstekend

Raul

Reisde met familie

24 jul 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

The resort has everything you need. Great family place with something to do for everyone. Nice place to walk through too. Natural wildlife roams freely!

5 nachten verbleven in juli 2025

10/10 – Uitstekend

Amanda

23 jul 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

7 nachten verbleven in juni 2025

8/10 – Goed

Joven P

Reisde met familie

21 jul 2025

Nice

3 nachten verbleven in juli 2025

8/10 – Goed

Reinaldo

Reisde met familie

20 jul 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Property, food and amenities were good, service could have been better.

4 nachten verbleven in juli 2025

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Junior suite, 1 kingsize bed, uitzicht op zee (Platinum)

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Standaard suite, balkon

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Junior suite, 1 kingsize bed (Platinum)

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Suite, 1 kingsize bed, uitzicht op zee (Platinum)

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Standaard kamer

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