Kies je hotel in Tulum

'Clean and beautiful room, great resort overall. FOOD was somewhat disappointing '

'Der Parkservice war top!! Personal Service schlecht Warum? '

'My family just returned from a 5 day stay at this hotel and we could not have been happier- the property is modern and is beautifully decorated as well as very clean in all areas. The staff is lovely and highly attentive to its guests, making us feel pampered and cared for. The concierge staff (special thanks to Juan) went out of their way to get us the best dinner times and restaurants as the restaurants were quite crowded due to spring break. The pools are massive and never felt crowded, the...

'Hola , estuvimos 4 días y súper recomendado , desde que llegas una excelente recepción te hacen sentir como en casa, no se diga todo el personal , l@s animadores , los meseros , los de limpieza , todo de 10 , esperamos regresar pronto, gracias '

'Geweldig hotel met een goede prijs/kwaliteitsverhouding. Goede entertainment/sport. Bijzonder geschikt voor kinderen. Kidsclub. Gevarieerd eten met optie tot aantal malen a la carte te eten in een vd themarestaurants. Uitstekende uitvalbasis om omgeving te zien ( met rental car), duiken of een vd xcaret parken'

'Mooi complex erg groot. Transport goed geregeld middels golfkarretjes'

'We verbleven vier nachten in een kamer met zeezicht in het preferred club gedeelte. Helaas deed de lift naar de 3?3e verdieping het niet en er was geen andere kamer beschikbaar. Helaas waren de trappen niet van leuningen voorzien, niet echt veilig. Positief: heel groot hotel, maar het voelde niet massaal aan. Bij de zwembaden en de restaurants was altijd wel een plekje te vinden. Minpunten: de voordelen van preferred club zijn beperkt. Privestrand en aparte bar, maar geen verdere extra's. We...

'Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

'Prachtig, luxueus hotel. We hadden een residentie met 4 kamers, dakterras met grote vuurkorf, eigen zwembadje. Bedden en badkamers prima, leefruimte heel mooi enkel de keuken was zeer basic van kookopties: 1 kom, 1 pan. Het restaurant is een aanrader (wel prijzig), de poolbar is een pareltje, het zwembad is super mooi, er is yoga... Het is er ook rustig. Je hebt wel een auto of taxi nodig om naar het centrum te gaan. Het personeel spreekt zeer beperkt Engels. Kortom, absolute aanrader, een...

'Our week-long stay at the Bahia Principe Akumal was amazing. My only frustration was that the app can be improved with more information about where activities are taking place and brief descriptions of them. Also, the à la carte reservation process was frustrating. We shouldn't have to scramble every night furiously checking the app if a reservation happens to open up.'

'Ce n’est pas un hôtel très luxueux mais c’est vraiment très bien. J’avais un accès VIP on m’a offert le surclassement sans frais, chambre spacieuse et confortable. L’accès aux autres Bahía, il y en a pour tous les goûts. et les restaurants un gros WOW j’ai tellement bien mangé. Juste pour cela considérant le prix payé c’était bien au delà de mes attentes. Je recommande sans hésitations je serais restée plus longtemps pour bien profiter de toutes les possibilités! '

'We were not aware that from 11am to 7pm that techno music would be pounding on the beach. It was not contained. When we were in our room for a mid-day relaxation break, it was very loud. Not the relaxing time we hoped for. It’s nice to be able to hear the ocean, especially when the waves are crashing. No such luck for 8 hours per day. '

'The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.'

'The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!'

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'The air conditioning was good'

'This hotel is a great option if you are looking to avoid the spring breakers and are traveling with family. We have 2 small kids and it was great for a family. The room was very large and we had a ton of room, even after they brought in an extra twin beds for our kids. There is an adult only pool if you don't want to be around kids and several other pools. We spent most of our time in the pools and had a blast. There is a beautiful beach. They have a kid center that our kids absolutely loved....

'Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend. '

'This property uses a system of code bar to enter the property since there is no staff after 6pm. The code bar was sent to my phone but never worked. I had to call the security guard every night to be able to enter and jump the gate in the day time to enter. Every day in the morning the staff recheck the code bar but it never worked. The parking is located 400 meters from the property and across the street. The gate is always closed and locked down. Every time I needed to park my car, which...