Beschikt Grand Sirenis Riviera Maya Resort & Spa - All Inclusive over een zwembad?

Ja, deze accommodatie biedt 3 buitenzwembaden en een kinderzwembad.

Zijn huisdieren welkom bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Nee, alleen assistentiedieren zijn welkom bij deze accommodatie.

Hoeveel kost het om hier te parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive inchecken?

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: op elk moment.

Tot hoe laat kan ik bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive uitchecken?

Je dient om uiterlijk 12.00 uur uit te checken. Tegen betaling van een toeslag van USD 15 kun je laat uitchecken (afhankelijk van beschikbaarheid).

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive all-inclusive?

Ja, dit is een all-inclusive accommodatie. Je kunt bij deze accommodatie snorkelen, kajakken en fietsen, en nog veel meer.

Waar staat Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Dit resort in Akumal ligt aan het strand, op 4,5 km van Strand van Akumal en op 10 km afstand van Playa Xpu-ha en Cenote Azul. Ook Half Moon Bay en Yal-ku Lagoon liggen op 15 km afstand.

Beoordelingen, promoties en foto's van Grand Sirenis Riviera Maya Resort & Spa - All Inclusive 2026

8/10 – Goed

Gurdeep Singh

Reisde met familie en kleine kinderen

8 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

They have to improve their shuttle services

5 nachten verbleven in december 2025

6/10 – Redelijk

Kenneth, Portland

7 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Overall the property was nice. Food was generally good, and there were plenty of things to do. Most of the staff were very helpful, and went out of their way to make it a pleasant stay. We did have a great experience with Hannah, but otherwise the concierges were a LOT of talk and few results. For instance, the motion-sensor light in our bathroom malfunctioned on the third day, and we talked to several different concierges over three different days who assured us it would be taken care of promptly. On the fourth day, it was finally the cleaning staff who gets credit for getting maintenance within 15 minutes. The sliding door to the balcony wouldn't lock, and they never did fix that after multiple requests. The concierge desks were often empty around mid-day, which is surprising for a property this large. One of the concierge managers (?) showed up and demanded mid-sentence to know why I was speaking Spanish to his staff. I take it he wanted to prove that he and his staff were competent in English (and functionally they were), but to challenge a guest who chose to speak Spanish (my Spanish is at least as good as his English), seemed to underline an attitude issue. We all have bad days, but this was over the line. My votes for improvements would be: * Have more functional motion-sensor lighting in the rooms * Offer more than Dos Equis beer (often flat), even if for a fee * Better availability at "themed" restaurants * Less pestering of Expedia guests (yellow wristbands)

8 nachten verbleven in november 2025

4/10 – Matig

Lucas

Reisde met een groep

7 dec 2025

Negatief: Netheid

Upon check in we were assigned a room with one bed when we specifically booked and then reminded again that we needed two beds. We got to the room and there were many ants all over the counters, floors, etc. They offered to fumigate the room which we declined and were reassigned another room with an obstructed ocean view which again we paid extra for. The A/C in both rooms was very warm which they stated the resort needed to upgrade the unit in that building. The dining was a challenge to reserve at the specially restaurants so we were stuck eating at the buffet every night which is only open from 7-10:30 AM 12-3 and 6-9 so if your looking to eat outside those hours your out of luck. Overall it was a bit of a disappointing experience. I would not return back to this particular resort.

4 nachten verbleven in december 2025

8/10 – Goed

YURIY

Reisde met familie

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4 nachten verbleven in december 2025

10/10 – Uitstekend

Jody

Reisde met partner

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff was great. Adan from Guest Services went above and beyond. We would love to return!

7 nachten verbleven in november 2025

10/10 – Uitstekend

Janiliz, High Point

Reisde met partner

7 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Everything was good

5 nachten verbleven in september 2025

10/10 – Uitstekend

pamela Lynette

Reisde met een groep

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Loved the amenities!!

7 nachten verbleven in november 2025

10/10 – Uitstekend

Vladimir, brooklyn

6 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Everything is perfect

9 nachten verbleven in november 2025

10/10 – Uitstekend

Melissa

Reisde met een groep

5 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone.

9 nachten verbleven in november 2025

10/10 – Uitstekend

Kimberlee

Reisde met familie

4 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The pools, lazy river, swim-up bars, beach, and restaurants were all amazing! Staff were always helpful and friendly.

4 nachten verbleven in november 2025

10/10 – Uitstekend

Lenny

4 dec 2025

Evrything was awesome

5 nachten verbleven in november 2025

8/10 – Goed

Bolor

4 dec 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Negatief: Netheid

Beach and food. Rooms were really outdated and most importantly not clean

5 nachten verbleven in november 2025

6/10 – Redelijk

Kristine

Reisde met familie

3 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

the room was fine for our stay. housekeeping replaced towels, made the bed and cleaned floors each day. mini bar did not get restocked, nor did toiletry items. even though there were a handful of pleasant employees we encountered, for the majority, customer service lacked and made us feel insignificant. Food was good enough, did have many options on the buffet. drinks were so so at bars, except at the Mixologist bar - they were great. would not stay there again due to lack of overall customer service.

7 nachten verbleven in november 2025

8/10 – Goed

Danielle

Reisde met familie, Reisde met familie en kleine kinderen

3 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff are lovely. Updates to common areas are great - rooms could use a face lift.

7 nachten verbleven in oktober 2025

10/10 – Uitstekend

Anne

Reisde met partner

2 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect.

7 nachten verbleven in november 2025

10/10 – Uitstekend

Nadia, el paso

Reisde met familie

1 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Amenities are great and staff are excelent. I did have some issues with front desk not being very helpful with some incidents that happened but the rest of the staff were wonderful. The best part of this resort is the amazing food and service all restaurants have! I have stayed in many different resorts in the Riviera Maya and this is definitely the best quality of food and most delicious dishes that I've ever had. I visited with my sister and eldery Mother that has dementia; and Chef Fernando and all his staff went out of their way to made us feel like home! I also noticed they gave the same extraordinary service to all of the other guests. All kitchen staff were always extremely joyful, helpful, made jokes, provided suggestions of best foods to try and even gave tips of places to visit. I cannot say enough of this wonderful culinary experience and extraordinary service by Chef Fernando and all of his staff! And this is the main reason I'll definitely go back and will bring family and friends! Also this resort is far away from everything, which makes it perfect to go and relax and just enjoy the fun shows and delicious fodo they have!

3 nachten verbleven in augustus 2025

4/10 – Matig

Mackenzie

Zakenreiziger, Reisde met partner, Reisde met familie

30 nov 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Me and my husband came here on my honeymoon and sent an email prior to our arrival to notify the resort. The resort asked us to bring a copy of our marriage certificate, which we did and provided at our check in. Despite this, they did nothing special for our honeymoon. Some of our group got wine or champagne delivered to their room or animals made out of towels, we didn’t get any of this even. Definitely disappointed in the lack of effort to make our honeymoon special.

6 nachten verbleven in november 2025

6/10 – Redelijk

Victoria

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen

30 nov 2025

Positief: Personeel en service

Negatief: Staat van de accommodatie en faciliteiten

Didn’t like that the beach washrooms always had issues, no toilet paper, plugged toilets. No security at the beach, would like to see security walking around. The washroom in our bedroom, bath tub leaking at the tap area, shower door didn’t close and caused water to go over the floor, light in washroom are on a sensor and constantly going out, needed to always carry my cell to use the light. We were a group of 10 and had 5 rooms, each of us had a least 2 issues each, the safe wasn’t working for some, toilet button was pushed and stuck which caused the water to continuously run.

7 nachten verbleven in november 2025

10/10 – Uitstekend

Brittany Nichole

Reisde met familie en kleine kinderen

29 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We had an amazing stay at this resort in Mexico! The staff were incredible and truly made our experience special from start to finish. There were so many activities to choose from, and our kids had the best time interacting with the monkeys, coatis, and iguanas that freely walk around the resort — such a unique and fun experience for the whole family. The buffet was excellent and nothing like a typical resort buffet. The very first night, they were grilling fresh lobster right at the buffet, which was amazing. There were so many stations to choose from — cooked seafood, sushi, poke bowls, chicken, beef — pretty much anything you could want, they had it! The staff were extremely friendly and welcoming, and we loved the Michael Jackson tribute show — it was awesome! We made such great memories here as a family and would absolutely come back. If you’re considering staying here, I definitely recommend it!

6 nachten verbleven in november 2025

4/10 – Matig

Aaron

Reisde met familie

29 nov 2025

Positief: Personeel en service, voorzieningen

Negatief: Netheid, staat van de accommodatie en faciliteiten

We have been to Mexico a few times. This will be a fair and balanced review of this resort. Pros: the outside areas are nice. The beach is clean and had plenty of chairs. There were sunny and shaded areas. The swim areas are nice. Food is easily accessible. We used 2 of the pools. They were clean and spacious. The grounds are manicured. The staff were friendly and helpful. Cons: our rooms were unnecessarily dirty and smelled just awful. We were a big family with 2 adjoining rooms. Both rooms were atrocious. The headboards are fabric and had big, nasty stains. Our sheets were stained. We took clothes out of our suitcase to sleep on. The bathroom was moldy. Both the sink or shower drains were clogged. We were in building 16. We noticed when walking through other buildings that the smell was strong in bldg 16 and particularly right outside our first floor rooms. The resort offered us 1 new room but we booked 2 and both smelled. We could not justify moving only half of us to another building. They performed a deep clean but it did not take the smell away. It smelled like mold and mildew from pervasive water damage that could not be wiped away. My recommendation is to stop booking the rooms to guests and address the serious issues. Throw away stained linens. Refurbish stained headboards. Do away with the weird sliding piece of wood that covers a weird window from the bedroom into the bathroom. Overall- the exterior areas are ok but the rooms are not worth your money.

3 nachten verbleven in november 2025

8/10 – Goed

Gordon

Reisde met familie

28 nov 2025

Positief: Netheid, voorzieningen

Resort was great. Staff are supper friendly, and the food and services are excellent. The resort is about older, and you will notice minor details. Example: padio doors are hard to move, possibly missing exterior handle.

5 nachten verbleven in november 2025

4/10 – Matig

Lorna

28 nov 2025

Positief: Netheid

First off we were quoted one price when I booked and paid quite a bit more when we arrived. Also my shuttle never showed up at the Cancun airport. So I canceled the return trip and would like a refund. I had booked with shuttle central. The room care was lacking. We never received hand soap. Had to ask for everything. It was kinda annoying. I’ve booked with Expedia before without issues. This was NOT one of those times. I’ll be waiting for my refund on the shuttle

9 nachten verbleven in november 2025

10/10 – Uitstekend

Andrew

Reisde met een groep, Reisde met partner

27 nov 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Erik from the Expedia team on the resort was a doll. The food here is next level and drinks are strong. The lush forests on the beach feels like a dream. Lots of amazing people ranging in all ages and walks of life. Rooms are 3/5 very comfortable beds and great bathrooms. Although, they felt old and a bit unkept. The couch was stained and filthy and the walls need a repaint. My biggest problem was how early the pools and beach close down. By 540 the beach bars only serve beer and at 6 they are completely closed down. No swimming at 7pm is really bad. It was still light out and the pools are all closed. Even the beach is closed by 7. I think that’s a bit silly! Night swims are my fav part of vacation and that was a big no go.

8 nachten verbleven in november 2025

8/10 – Goed

Jenny

Reisde met een groep, Reisde met familie

25 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Drink service at the beach & pool could be better.

6 nachten verbleven in november 2025

8/10 – Goed

Laura Marie

Reisde met een groep

25 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff was very kind, the oceanside bartender was so much fun! Everything was very clean and well maintained.

6 nachten verbleven in november 2025

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