I have no complaints about the cleanliness of the resort and the staff was very friendly. I wonât stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, thatâs going to cost you $10 each time, Iâve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so Iâm not sure who the towels belonged to. The only open seated were reserved for âThe levelâ and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into âThe level â (better seats, better liquor, extra eating areas). Iâve been to several all inclusives, this place has too many road blocks on whatâs âincluded â.
