4/10 – Matig
Robert luke
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
25 nov 2025
Positief: Netheid, staat van de accommodatie en faciliteiten
Rooms were nice, ac was okay but paid room service sucked espesially when we were bed ridden for 5 days with sick children.
Pools were so freakin cold for the first 5 days as the temp was 29 for a fww days before but even after it warmed up they were way colder than the ocean for most the day and the kids did not like it.
Food was very good but the lack of support and direction from staff to find youre way around a massive resort was brutal and the shuttles only move you around the back of resorts so we found our selves walking a ridiculous amount that by the time night came for shows and night life we were exusted.
The beaches were very clean and beautiful and so was the resort.
We called and let them know my son threw up on his bed and we left a large tip for the person cleaning the room and then they made a complaint about the stain on his sheets and we had to talk to manament about that even after letting them know our child was suffering.
Was charged about 500$ CAD for the doctors service for our child which sucked too.
All the shows are so scattered and far away that it was hard to keep up with what was going on...
I domt think the price is worth the amount of bs. We paid 7k for 2 adults and 1- 4 year old and a 10 month baby for 10 days.
Dont think we will be back unless the was a really good deal.
Robert luke
11 nachten verbleven in november 2025
