Flats in Richmond

'WE NEVER GOT TO CHECK I EVEN AFTER WE PAID FOR TWO DAYS STAY!! Book at your own risk.... This appears to be a scam. We got to the property indicated which was wrong. The owners totally ignored our calls and they didn't communicate with us prior to arriving. We direcy called, wrote messages with no responses. We never got the property access code. The property had two different names and postcode, although it was leading us to the same premises.THIS PROPERTY SHOULD BE COMPLETELY REMOVED.**DO NOT...

'Great communication with host, easy check in, clean, close to Euston Station.'

'We just departed from one of our favourite flats in the UK! Loved the Notting Hill neighborhood, the cleanliness of the flat, the wonderful quality bath and bed linens, the ample storage for clothes etc, and the relaxing patio. And we really appreciated the superb communication about the flat and the neighborhood, both before, during and after our holiday. We will definitely stay here again. Thank you!!!! William'

'Check in was smooth and easy. the place has nice aircon and decent views throughout the area. lots of shops local . Only thing is that it’s slightly different from the photos however i am pleased with my stay'

'The property owners were great to work with. The pictures in the posting made the space seem much larger than it actually is. It was quite a tight space and there wasn't a great spot to dry our clothes. It was great that the apartment was right next to the underground but I didn't enjoy the surrounding area as much as I hoped. Next time we will stay in a more family friendly area like Covenant Garden '

'Upon arrival, it was immediately clear that the property was not as advertised. For the premium price paid, the experience was extremely disappointing. The apartment had a strong, unpleasant odor from the moment we entered, which posed a health risk for my mother who has asthma. Despite reporting this to VRBO, the concern was dismissed. The listing stated the apartment could accommodate up to five people, yet it only had one double bed and one twin bed. The only other option was a couch with...

'The host cancelled our stay at the last minute with no explanation.'

'Great location. Easy to get to everything. Wish there were more towels provided, more toilet paper and more coffee. '

'It is hard to beat the location of The Leonard. Sitting on the edge of Marylebone and Mayfair, it's easy to get anywhere. The hop on hop off buses have a large stop two blocks away. The staff was friendly, and the room was clean. It was a great home base for our London adventure. I would definitely stay there again.'

'1. This unit is at the top of the building - 5 flights up. There is a TINY elevator that barely one person & a carry-on suitcase can fit into. If you have a lot of luggage, small children, elderly guests or get claustrophobic in tiny elevators, this isn't the place for you. 2. This place needs a serious deep cleaning. The doors/walls/baseboards were all filthy & had clearly not been wiped down. If you like extreme cleanliness, this isn't the place for you. 3. The kitchen is stocked at an...