Appartementenresorts in Tulum

'Staff was kind, all places very clean. Food options were excellent.'

'I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

'The hotel is decent, but not amazing. The positives: - Food was good at the French, Japanese and Steakhouse - we enjoyed the gym - pool options were good The negatives: - Room was ok, but shower was luke-warm throughout the stay (maintenance never resolved it) - time-share pitch at check in - water was not replenished in the room (we left a tip…!) - Property was noisy 2 of 3 nights with events (loud music until after 10pm) - Spa service was ok, but seriously overpriced - the staff was very...

'Beautiful place to be.. been on the middle of junge was beautiful!'

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...