Herenhuizen in Trans Pennine Trail

'Fabulous hotel. Friendly, helpful staff.'

' Terrible stay. Upon arrival we had to wait to check in. No greeting, no explanation, just a key handed over by an unfriendly receptionist. Absolutely no sense of hospitality. The room was far from clean: stained bedding, mold in the bathroom, and a damaged wall. The phone didn’t even work, which meant I had to go to reception in the middle of the night when my friend became sick. The staff showed no empathy at all, even laughed at the situation, and said cleaning could only be done the next...

'The staff could not have been more helpful nothing was to much trouble. Could do with a lift it’s a long way up stairs with cases to the very top floor'