« Stepping into a time capsule! This place DESPERATELY needs attention!!! Peeling paint, locks and windows don’t work, dust and dirt everywhere! There was even dog hair on my bedding when I arrived… I’m allergic to animal dander. Even the jacuzzi tub in the room had left residue on the tip of the bubbles when filled. Shower had hair in it still. The windowsill on the bay window was FULL OF DEAD BUGS! The dirt and dust on the outside of the banister made me question if housekeeping even cleaned...

« There were activities for all ages, especially kids which was a great plus. The resort is a bit secluded and we wish there could have been more options for eating. We placed a room delivery order from one of the on site restaurants which did not arrive for more than 90 minutes. I had to go pick it up and the food was cold by then. They were nice enough to give few add ons for free. The resort was may be 25 % occupied and they could have given us a better room, but they gave us a room which was...

« Great place, great stay, great location! I would stay here again. »

« It's truly am amazing place to escape and relax. The lake it steps aways from your front door. Your own cottage makes is incredibly private. The esthetics inside is calm and serene and most important, the staff was super friendly and accommodating. I can't wait to go back in the summer when I can actually get in the water. 10+ »

« Whole heartedly recommend a stay at this property! »

« When wr arrived we had an issue and it was taken care of. Our host Tim was very very helpful and understanding and apologetic. Appreciated his concern. Looking forward to staying at Snug Harbor again in the spring if possible. The place is wonderful , had everything we needed. It was clean.would definitely recommend it as it’s our favorite place to stay. »

« This house was perfect for our group of 8 adults in town for a long weekend. There was plenty of room for us and more if we wanted. House was clean, listing was accurate and location was perfect. Todd was very helpful with our many questions. Will book again for next year. »

« Such a beautiful convenient place to stay on Keuka Lake! The bed was very comfortable, the kitchen had all the necessities, the shower was next level! The host was very responsive, and the maid service was super convenient for an easy checkout. »

« Terrible laundryProblems with TVTerrible beds and mattress No cleaning »