'Everything was fantastic, but the best part was the staff. Liam and Liandra at the FD, Cassindra at the concierge ( I hope I spelled their names correctly) restaurant staff, bell staff, all absolutely great. Our room was very nice, we enjoyed being very close to everything in Mayfair. Room service was also fabulous. I received a nice amenity for my bday with a card. The bartenders from the rooftop were also fantastic, attentive. Wonderful experience! We will return.'
'Everything was fantastic, but the best part was the staff. Liam and Liandra at the FD, Cassindra at the concierge ( I hope I spelled their names correctly) restaurant staff, bell staff, all absolutely great. Our room was very nice, we enjoyed being very close to everything in Mayfair. Room service was also fabulous. I received a nice amenity for my bday with a card. The bartenders from the rooftop were also fantastic, attentive. Wonderful experience! We will return.'
'This hotel is a hidden gem! My room was impeccably clean, my bed was THE most comfortable I’ve stayed at in London, and the staff were the best! I was going to Paris for the weekend then returning for one night and they held a bag for me so that I could travel lighter. I was a woman travelling alone and felt safe and well taken care of. The location brought me here. The staff will bring me back!'
'This hotel is a hidden gem! My room was impeccably clean, my bed was THE most comfortable I’ve stayed at in London, and the staff were the best! I was going to Paris for the weekend then returning for one night and they held a bag for me so that I could travel lighter. I was a woman travelling alone and felt safe and well taken care of. The location brought me here. The staff will bring me back!'
'Hands down the best service I have ever received at a hotel. The staff in every area were absolutely five stars. And, the hotel itself is truly stunning in every way. Can't wait to stay there again.'
'Hands down the best service I have ever received at a hotel. The staff in every area were absolutely five stars. And, the hotel itself is truly stunning in every way. Can't wait to stay there again.'
'Dit hotel is meer dan een verblijft...een beleving! Imposant gebouw met mooie entree, receptie. Begeleiding naar de kamer met uitleg. Kamer zijn goed uitgerust met goede badkamer met amenities. Technische apparatuur kan beter (aansluiting i-phone bijvb. voor je eigen muziek). Diverse restaurants met een geweldig ontbijt: buffet in The Grill, a la carte in de lounge. Service staat hier in hoog vaandel zonder drempel. Expedia heeft soms geweldige aanbiedingen in dit hotel met ontbijt! Dan is dit...
'Dit hotel is meer dan een verblijft...een beleving! Imposant gebouw met mooie entree, receptie. Begeleiding naar de kamer met uitleg. Kamer zijn goed uitgerust met goede badkamer met amenities. Technische apparatuur kan beter (aansluiting i-phone bijvb. voor je eigen muziek). Diverse restaurants met een geweldig ontbijt: buffet in The Grill, a la carte in de lounge. Service staat hier in hoog vaandel zonder drempel. Expedia heeft soms geweldige aanbiedingen in dit hotel met ontbijt! Dan is dit...
'The overall service level of complete staff is very high but especially with frontdesk Andre who was very accommodating with my room when I arrived before official check-in time and Bari one of the doorman who's overall help and friendliness'
'The overall service level of complete staff is very high but especially with frontdesk Andre who was very accommodating with my room when I arrived before official check-in time and Bari one of the doorman who's overall help and friendliness'