Chalets in Isla Contoy

'The resort was nice. The food and pool service were poor for this high standard resort.'

'Perfect place to stay and enjoy every aspect of the stay'

'My wife and I had an amazing stay at Beloved Playa Mujeres! From the moment we arrived until the day we left, the service was absolutely outstanding. Every staff member we encountered was friendly, attentive, and genuinely made us feel welcome. We stayed in a beautiful swim-out suite, which was the perfect place to relax. The food exceeded our expectations with plenty of delicious options at every meal. A special thank you to Alex for taking such great care of us with beach service. He was...

'Beautiful property. Did not feel crowded ever. Fun staff everywhere. Meals were great, not excellent. Bars were good not great, warm beer occasionally. No drink menu to choose fun drinks from. Did not care for push to take meeting like a timeshare Overall review - just below excellent.'

'Everything was good, but food could or should have been better considering the pricing. Whilst raining water leaked into the room which was fixed after flagging it multiple times during our stay. This is an exceptional circumstance so would give them the benefit of the doubt on this one. Pool was amazing. Laundry service as well.'

'The check in seemed nice, we got a wet towel and a drink which was really tasty, the check in itsself lasted way too long, im not exaggerating when im saying it took at least half an hour. The room and the pools were really nice. We did a round trip and of all the places we've been to the staff in this hotel was the least friendly. There are red cabs outside the hotel. They charge like 3 times the normal price. Ordinary cabs aren't allowed to pick up people from/nearby hotel. If you try to catch...

'Pros: Great food! CONS: We had dust and crumbs when we checked in. The staff was slow to responding for room requests like getting the crumbs cleaned, getting towels, slippers and replenishment of the mini bar. We had issues with the door lock and a water leak, which took away time from our vacation as the staff needed access to the room. The staff was also slow to respond to the issues and it took multiple attempts to get someone to check and resolve the issues. It took contacting the...