Duurzame hotels in Cancún-Zuid

'Staff amazing and friendly, food was fantastic and the hotel was beautiful '

'The service at this resort is a 10/10. Not only was the room spotless every time we entered our room after being out, but the entire resort was spotless. '

'Hotel was perfect '

'We had our transportation booked through Moon Palace, unfortunately we were dropped off at the wrong location (The Grand) and our stay was at Sunrise, easily redirected by staff to the lobby lobby bus to take us to Sunrise. Check in took a little longer than expected but there was a long line up. The resort was absolutely beautiful and we were just in time to hit up the lunch buffet as we had to wait til check in time for our room to be ready. The food was AMAZING the entire stay, like 20/10...

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'Yes everything was amazing, the staff, room, amenities '

'The hotel is amazing for my whole family specially with my two little kid we will come back again'

'Everything was great from staff to food.'