Hotelresorts in Punta de Mita

'Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

'I have nothing but positive feedback when it comes to the staff, and the attention to their guests. They all work hard to accomodate as best they can The administration however does not truly assure the safety and well being of their guests. My biggest critique is for the lack of care of the largest gathering place = The Pool. There are patches of tiles throughout the entire pool with black mold, which is a health concern, not to mention that in that same area, there is one large area...

'A nice pueblito style resort. Simple but clean rooms and a great staff. There are enough restaurants (buffet and a la carte) with enough to choose from. Hygiene is checked very well by the restaurant. Enough swimming pools to find yourself a quiet spot and a nice beach.'

'Everything was amazing here from the staff to the pool but the drinks were mid and the food was terrible.'

'Considero que los empleados son muy poco empaticos no tratan bien a las personas, evitarían largas filas de espera para las comidas si hicieran reservación previa, no respetan para todas las personas el código de vestimenta ala hora de entrar a restaurante, tratan de venderte sus membresías quitándote solo el tiempo y cuando dices que no son groseros, te dicen que el servicio termina a cierta hora y no es así ya que te empiezan a correr desde antes o te sirven de mala manera, definitivamente...

'The property here was beautiful and well maintained everyone here takes pride in their job very professional. We love this resort and will definitely be back again.'

'El hotel estuvo increíble y tuvimos una excelente experiencia en general. La habitación estuvo muy bonita, cómoda y siempre muy limpia. El servicio a la habitación también fue excelente y el personal siempre fue muy amable. Todo estuvo muy bien cuidado y disfrutamos mucho nuestra estancia. Lo único que no nos gustó mucho fue que al principio intentaron invitarnos a una presentación de aproximadamente una hora y media para hablarnos sobre los hoteles Hyatt/Hyatt Ziva, membresías y opciones para...

'We did not realize at flamingos we only got access to half the resort & our sides beachfront restaurant was closed for renovation. But we upgraded and switched to the La estancia side to get full access to the amenities. But then our room was bare bones. We had no water or drinks (like we had in other room) but we had one broken coffee pod . Even when we told front desk they stalked the fridge which was nice, but no coffee. It was just odd and considering during the day the only coffee available...