L'hébergement Sandos Cancún All Inclusive - Adults Only dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 3 piscines extérieures.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Sandos Cancún All Inclusive - Adults Only ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 23 h 30. L'arrivée tardive vous est proposée durant des horaires précis.

Quelle est l'heure de départ de l'hébergement Sandos Cancún All Inclusive - Adults Only ?

Le départ a lieu à 12 h 00. Vous pourrez bénéficier du départ tardif à condition de vous acquitter de frais supplémentaires (soumis à disponibilité).

L'hébergement Sandos Cancún All Inclusive - Adults Only propose-t-il un service de navette à destination de l'aéroport ?

Oui, une navette vers et depuis l'aéroport est disponible.

L'hébergement Sandos Cancún All Inclusive - Adults Only offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner au tennis, au volley, à l'aérobic et d'autres activités plus encore.

Où se situe l'hébergement ?

Cet hébergement de bord de plage de la zone de Zona Hotelera se trouve à moins de 5 km de La Isla (centre commercial), Playa Delfines et Ruines archéologiques El Rey. Également à 10 km de distance : Cancún Center (centre de congrès) et Plage Tortuga.

Sandos Cancún All Inclusive - Adults Only Avis, Prix & Photos 2026

10/10 Excellent

OSCAR

28 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Le personnel, les commodités

Séjour de 6 nuits en décembre 2025

8/10 Bien

maxime

21 avr. 2025

Perfect

Séjour de 5 nuits en avril 2025

10/10 Excellent

Claudia

Voyage en groupe, Voyage en couple

20 déc. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Super hôtel et service.

Séjour de 7 nuits en décembre 2024

4/10 Médiocre

Deborah

23 août 2024

Les points forts : Propreté et personnel et service

This is the worst resort experience I have ever had. The food was terrible: no flavor, no nothing. It’s hard to believe I was in Mexico. As a matter of fact, everything about this hotel is Americanized: for example, they only play techno or house music. The hotel is listed as a 5star hotel on Expedia but this is definitely not a 5 star hotel. 3 1/2 at best. NOT WORTH IT.

Séjour de 6 nuits en août 2024

6/10 Satisfaisant

Mélissa

10 août 2024

Les points forts : Propreté

It was ok.

Séjour de 7 nuits en juillet 2024

8/10 Bien

bernadette

Voyage en famille

24 nov. 2023

Les points forts : Propreté et équipements

Etablissement un peu en dessous de ce que l'on attendait malgré un personnel et la direction qui était très agréable et serviable.

Séjour de 13 nuits en novembre 2023

8/10 Bien

Janie

Voyage en couple

11 avr. 2023

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Bel hôtel, le staff est très gentil et serviable, très peu d'enfants (quand on voyage pour prendre une pause des enfants, c'est un must!), bonnes options pour les restaurants. Magnifique terrain de tennis sur le toit du spa. Tout est à proximité. Lit sur la plage était accessible, sans surplus. Le Wifi est excellent. Bémols: Le mobilier à l'extérieur, pres des piscines, est en piteux état. Plusieurs rénos durant notre séjour, la nourriture est correct, sans plus, mais ils sont tres sensibles aux allergies et aux intolérances, ce qui est un plus.

Séjour de 4 nuits en avril 2023

4/10 Médiocre

Jess

11 avr. 2023

Les points forts : Personnel et service

Les points faibles : Propreté

Séjour de 6 nuits en avril 2023

2/10 Horrible

Juan Pablo, Montreal

18 janv. 2023

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

WORST EXPERIENCE EVER!!!! The room very noisy from 7 AM until 1 AM, poor variaty of food, no sun in the pool area after 12h PM (since another big building nearby that hide the sun), mold in the bathroom, constantly mistakes from the "reception" giving the same bedroom to different guests, etc, etc, etc. I noticed during my staying several guests experiencing the same or even worst than me. This is a place to NEVER COME BACK AGAIN in Cancun. Make a huge favor to yourself and chose another hotel.

6/10 Satisfaisant

Michele Marie

Voyage en famille

9 janv. 2026

Les points forts : Propreté

Les points faibles : Personnel et service

At check in we were told we would be given an up grade, when in fact the room had only one bed. We specifically stated that we needed 2. No apology, needless to say we were downgraded.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Dmitrii

Voyage en couple

9 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Excellent time for relaxing ! Great people. Outstanding services.

Séjour de 14 nuits en novembre 2025

10/10 Excellent

Robert

Voyage en couple

8 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Wonderful staff, really good food overall and lots of entertainment.

Séjour de 8 nuits en décembre 2025

8/10 Bien

Bakshpreet Singh

8 janv. 2026

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Mark William

Voyage en famille

6 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Room, pools, beach, food all amazing!

Séjour de 4 nuits en décembre 2025

6/10 Satisfaisant

Cheryl

Voyage en couple

5 janv. 2026

Les points forts : Propreté et infrastructures et conditions de l’hébergement

The room was very nice. Half of the staff couldn't speak English so it was difficult at times. The food was AWFUL. For an all inclusive, the food should be its shining feature, but Sandos' food was really bad. Honestly, it was comparable to hospital food. We will never come back! It was NOT CHEAP. We had a king suite on the ocean, so it was $$ Most of the staff were very nice, except for all of their rules! You can't eat this here. You can't bring this there. This is our 3rd all inclusive and we've never been given all of these rules!

Séjour de 7 nuits en décembre 2025

6/10 Satisfaisant

Jenniffer

Voyage en couple

5 janv. 2026

When we arrived we did not have a balcony room and I went to the front desk and was told that websites advertise the rooms differently and with their records we do not have a balcony. I asked if we could switch rooms and was told the rooms were full. I was told later by someone different the rooms were not full. There were just many inconsistent answers or parameters regarding the same issues. Overall ( for the price) good trip but just no accomodating misconceptions to improve small fixes that would have made the trip better for the expectations.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

BURCIN

Voyage en couple

5 janv. 2026

Les points forts : Propreté et équipements

Room was clean but there was a smell from humidity. Other than that everything was great, the restaurants were good, staff was helpful.

Séjour de 8 nuits en décembre 2025

10/10 Excellent

Chris

Voyage en couple

4 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Had an amazing time hotel was amazing staff was very friendly and accommodating, for at restaurants delicious. The only negative was could not take a hot shower the whole time😔

Séjour de 3 nuits en décembre 2025

8/10 Bien

Jessica Marie

Voyage en couple

4 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Les points faibles : Personnel et service

When arriving to the hotel we had to get dropped off at the gate due to the guard having a convo with another employee instead of speaking with driver and letting us in. We then had to walk with our luggage all the way up. No one was there to open the door or welcome us in. No one offered to take our bags while we checked in. We then checked in but was given minimal information. The lady did not give us our room number so we went back to figure that out. Buffet was extremely small and limited on options. VERY LITTLE AMOUNT OF HISPANIC FOOD. More desserts than food options at buffet. We went to have dinner at the buffet when there was almost no one in there and our server never came to give us drinks. We walked to the bar and got our own drinks. She finally comes and noticed we already had drinks but never came back to refill our drinks. Servers take forever to come to the table to ask what you want to drink or take your order. Amazing service in habachi and amazing entertainment team. Older gentleman at the front desk was super nice and made sure everyone was aware of the activities and events. Restaurants had very little amount of food options as well.

Séjour de 5 nuits en décembre 2025

8/10 Bien

Terri, Canoe

Voyage en famille

4 janv. 2026

Les points forts : Propreté

This is our 7th day at Sandos Cancun - Adults only, we've thoroughly enjoyed our stay. We frequent the Riviera often and have stayed at quite a few resorts both Family and Adults only, so we have a lot of previous experience to draw from. The 6 of us are in agreement that this resort is a solid 4 star. Here is a breakdown of the pros and cons of Sandos Cancun. Pros Staff/service - we have received excellent service from all of the staff. Every bar, restaurant, spa staff and the housekeeping has been consistently good. The staff is friendly and helpful with or without tipping. We do tip but we have observed that the staff provide other non-tipping guests with the same level of service. Room/bed - we are all in a Deluxe Room with a view of the pools, ocean and lagoon. The beds are California Kings and super comfortable. The A/C works great and we've been able to keep the room at the temperature we prefer. One misstep has been the bath towels, they were great the first 3 days but on the 4th day and since we've been given older, scratchy, slightly fraying towels. This has been a small disappointment but not worth complaining about. Room Service - this has been consistently good with a wait time of 30 mins on average, the food shows up cold but still good in flavour and decent portion size (typical of all-inclusive resorts). Location - the location is excellent for the price point. We normally prefer to stay closer to Puerto Morales or Akumal but those locations are a bit mor

Séjour de 7 nuits en décembre 2025

8/10 Bien

Anastasia

Voyage en groupe

4 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

It was my first time traveling to Cancun and Sandos resorts was a good choice. The property and rooms were very clean, staff was amazing and friendly (except for two servers). Entertainment group did an amazing job putting on daily shows and parties - I don’t know how they did it but they really worked hard to keep the guests entertained! New Years Eve was very fun and we met some amazing friends!! Food options and quality can be improved. There were a few dishes that might have been dry or just not the freshest. Breakfast and dinner options were ok.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

ERNESTO, Miami

4 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Perfect attention good animation and al place very clean, the Director of the hotel very nice and professional attention always very pending all guests

Séjour de 7 nuits en décembre 2025

8/10 Bien

Autumn

2 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The housekeeping staff was quick and thorough. The restaurant staff was upbeat and sweet, always made sure we were getting the full benefit of the all-inclusive. The pools are amazing, three different levels with the lowest one having the interactive & party activities. The ballroom for the night parties was a bit small, however we made sure to be the life of the party. My fav restaurants were frattinis and st trop. Great experience, would potentially go somewhere that had more night life though.

Séjour de 6 nuits en décembre 2025

6/10 Satisfaisant

Tiffany

Voyage en famille

31 déc. 2025

Les points forts : Propreté

Les points faibles : Services et équipements

Overall, the experience was just ok. Good side-the staff is sweet and really want people to be happy, bar singers were good, and the beach is great. Bad side-rooms have very few outlets, food tries to be fancy and the final product is not great, entertainment at the pool is strange for lack of a better word, the pools have zero sun in the afternoon due to the building next door, Bar One needs more seating, most of the scheduled evening programs never happened. We did not use the spa, but the prices seem high.

Séjour de 5 nuits en décembre 2025

8/10 Bien

Fan

Voyage en couple

30 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

First time in Cancun and I’m happy with this resort overall. The staffs are so friendly and nice. We really enjoyed our stay here. The only down side was that (I’m no foodie) but the dinner and lunch options are average, I found the breakfast was my favourite. Another thing worth to mention was that the flow and pressure of the shower is not ideal, it’s a personal preference but it was not strong. The chairs and seats are limited on the beach, we went out around 8am and they were all taken. Last but not least, if you getting the package do not take Flair Air, pay a little extra to avoid the stress at the Cancun airport. The airport experience is the worst among my travelling years. The airport transportation to the hotel was very convenient, there was a rep from the MTS at this hotel so we booked our trips through them very reliable, highly recommend.

Séjour de 6 nuits en décembre 2025

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