« I made a reservation in February for April at ZZZleepandGo BGY Airport, Orio al Serio and paid the full amount of €54 in advance. Upon arrival, I had a very unpleasant surprise: out of the two self check-in machines, only one was working. After finally reaching the machine, I was informed that the property was fully booked and that there were no available spots, even though I had a confirmed and prepaid reservation. I was given a U.S. phone number for customer support. I did not call because...

« To whom it may concern, My stay at Zzzleepandgo Venezia Airport was unpleasant due to the following reasons: 1. The door code didn’t work at all, even after I called Zzzleepandgo customer service multiple times. Toni provided me with the original password, which didn’t work, and then an updated password, which also didn’t work. As a result, I couldn’t leave the sleeping pod to go to the toilet. Each time I needed to leave the pod for emergencies such as using the toilet or brushing my teeth, I...

« Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo. »