Appartementen in Tulum

'There is hair on my bed sheets that is not mine. The place is old and basic with a lot of mosquitoes and a dead cockroach. Room is dim and aircon is not cold. The link from the booking is also wrong. There is no “boutique” word on the actual site so it’s quite confusing. Oh yes, the band next door played till past 11pm!'

'The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

'Die Wohnung war hervorragend, Leider kam in den 4 Wochen niemand vorbei um den private Pool Oder das Zimmer zu reinigen, So wie es angekündigt war.'

'Everything was perfect! Jesus and his wife (owners) made us feel ar home where you can cook on the patio BBQ, use washer/dryer, … Everything is cleaned and very well take care of!'

'Quiero compartir mi experiencia para que futuros huéspedes tomen precauciones. Durante nuestra estancia todo transcurrió con normalidad, sin embargo, después del check-out nos están intentando responsabilizar por daños en unas sillas, sin contar con evidencia clara que demuestre que dichos daños ocurrieron durante nuestra estancia. Es importante mencionar que no se nos mostró evidencia con fecha y hora previa a nuestra entrada que confirme que las instalaciones se encontraban en perfecto...