Spahotels in Puerto Morelos

'Teveel bruiloften, laat in de nacht harde muziek en kabaal van mensen dior bruiloften. Min twee bruiloften per dag. Was niet fijn. Hadden wat beter verwacht van dit hotel.'

'Event staff, food, entertainment, bartenders, servers were awesome. We thoroughly loved the beach and the pools. Our only big complaint was the attentiveness to problems with the front desk staff. Our room was not ready until after 5:00, even though check in is at 3:00. We had been in property since 1:00. We couldn’t locate our baggage so we could at least put bathing suits on due to it being “in transit.” We felt like we lost most of our first day. We woke up at 3:00 am on our first...

'Nieuw hotel met prachtige en grote kamers. Vriendelijke service. Geen beach ! Wel mooi zwembad met bijna hele dag vrij luide muziek. 95% van Gasten zijn Amerikanen en het hotel heeft helaas geen Latin vibe.'

'Jacuzzi and Hot tub was not heated.'

'The pools were gorgeous. The beach area was poor/non-existent. It was covered in seaweed all week and only cleaned up at the end of the week. There were not enough chairs at the pool and a minimal amount of umbrellas. If you didn't get to the pool early, you didnt get an umbrella. The food was great, but there were only 3 restaurants open all week so it became repetitive. The staff was friendly.'

'The resort was everything we intended for it to be. Staff was great and lots of entertainment and things to do. We traveled as a family with two kids. The drinks weren’t strong, only from the preferred member lounge with the premium liquor. Overall good food and trip.'

'Everything was amazing I really liked having the ability to go to the breathless side and enjoying the night life then coming back to secrets to quiet soothing area.'

'Not enough staff in the restaurants. Extremely long time waiting for the table/ food. The entertainment team was just ok, not much to do during the day other than the pool.'