Luxe hotels in Puerto Morelos

'The transportation to and from the airport was included and pleasant. The dining options were limited. There were two restaurants. The Italian restaurant was getting ready to open on the last day of our stay. I expected more from a resort of its caliber. We were made aware that we would have a concierge for our entire stay. It was difficult to get ahold of him and when he was off, we were not aware of who we could contact. We were swept away to a timeshare presentation that left little to be...

'Excellent stay'

'High quality service, food and maintenance.'

'Dit was de 9e keer dat we dit hotel bezochten dus dat zegt al genoeg. Absolute aanbeveling.Het eten is het beste wat je je kunt wensen hier. Personeel super discreet en vriendelijk.'

'Everything from the service to the appearance was amazing about this resort'

'Teveel bruiloften, laat in de nacht harde muziek en kabaal van mensen dior bruiloften. Min twee bruiloften per dag. Was niet fijn. Hadden wat beter verwacht van dit hotel.'

'Great resort!!'

'Great resort! '

'The service was exceptional! From checkin to bar service we were very impressed. We were given a promotion upon booking of $1000 resort credits - if you wanted to use them you had to spend money which overall was a scam to get you to book so be weary of these promotions. We had a few issues with our room and it was fixed immediately! The app they use is a bit sluggish but does get the job done. If you are a beach ocean person this is not the place to go. Very little beach and ocean is very...

'The gluten free options were great for my wife. Reserving lunch/dinner at most of the restaurants was very easy. Onsite vendor for excursions was very knowledgeable and prices were reasonable. My wife loved the Hideaway side and definitely wants to come back again.'