Luxe hotels in Puerto Morelos

'This is a really hard review to write. The staff tried so hard to make sure everything was good, but at the first sign of us not being satisfied - they turned on us. You could tell we were “that Expedia couple who only gave 4 stars”… The beach is unusable and the seaweed is literally out of control… like 2-4ft high piles on the beach… right in front of the diamond club. Completely disgusting to look at and to smell. Not the hotel’s fault, but if you are going for a beach holiday- this is not...

'It’s was wonderful, great location, super friendly staff. Loved all the daily extra activities that were offered. Cons: tips were expected at every meal'

'Goed eten, veel keuze in restaurants.. zeer vriendelijk personeel. Helaas was het strand niet toegankelijk en vonden we de voorzieningen voor kinderen wat beperkt. Wel top hoe ze kleur geven aan het WK! Heel leuk gedaan!'

'Nieuw hotel met prachtige en grote kamers. Vriendelijke service. Geen beach ! Wel mooi zwembad met bijna hele dag vrij luide muziek. 95% van Gasten zijn Amerikanen en het hotel heeft helaas geen Latin vibe.'

'Disappointing Stay at Sensira Resort Cancun – Not Worth the Hype Our stay at Sensira Resort Cancun started with high hopes but ended with many disappointments. While the property has potential and the location is beautiful, the overall experience did not live up to expectations – especially for an all-inclusive resort. Service Issues: From the beginning, it was clear that service here is heavily tip-driven. If you don’t tip waiters upfront or regularly, you may be ignored or treated with...

'Staff were very friendly and helpful. Food was great. The only thing I didn’t like was the buffet would say that they are open till 11pm but staff would pick up food and start cleaning from 9:50pm, making it very rushed.'