B&B in Metrostation Serrano

'We werden bijzonder hartelijk ontvangen en voelden ons meteen welkom in het hotel. Het inchecken verliep vlot, al moesten enkele gegevens die we vooraf online hadden ingevuld, nogmaals administratief worden bevestigd. Bij de boeking had ik gevraagd om een kamer met twee aparte eenpersoonsbedden. Helaas bleek deze voorkeur niet aan het hotel te zijn doorgegeven.'

'There was a 4 hour delay getting key for the propery'

'Está muy bien, el anfitrión siempre al pendiente'

'Terrible, never stay here! It’s so complicated to enter the room and they gave us a key that didn’t work. We told them from the beginning of the stay that the key doesn’t work, they don’t respond to you. Then on the last night the key fully broke inside of the door and locked everyone out, I wasn’t able to get back in to sleep until 9am. They still dont respond all this time. I was waiting on the street over night because the key was broken and they don’t respond.'

'Excelente ubicación, muy limpio y tranquilo.'

'Very poor exoerience,lack of response,not clean'

'There was good and bad. I had never rented a Vrbo and didn't know what to expect. I went by the description that was published on Expedia. To my surprise, there were some inaccuracies. The good-excellent location. Close to stores, restaurants, and transportation. Bad-Shared kitchen (I was not informed about beforehand) and app to get through the gate and unlock the front door (I was not informed). While it was nice, it became very inconvenient when I had to carry groceries or get my suitcases...

'Buena ubicación, algo compleja la entrega de la llave.'

'The apartment itself was clean and reasonably well maintained inside. However, for a 13-night stay, no mid-stay cleaning was provided, and no cleaning supplies were left for guests to maintain the property themselves. Additionally, the listing advertised access to a kitchen, but there was no kitchen available as described, which was a significant inconvenience during a longer stay.Unfortunately, there were several issues during my stay. The courtyard flooded due to water entering through the...

'Cumple con las fotos'

'The host was very responsive and replied to messages very quickly. Communication was excellent, and I really appreciated their attention and hospitality. Thank you for a pleasant stay!'