Residenties in Cancún-Zuid

'Todo impecable '

'Lovely Boutique Hotel Close to the Airport. This was a nice spot to unwind before heading back home. We really enjoyed the poolside. The bedrooms are very clean. The beds were a bit stiff, but our sleep was pleasant.'

'I always my reservation with expedia (VIP). I called Expedia amd asked to add another person to one of the rooms, so the expedia representative put me on a 3 way call and talked to the Hotel direct. So They sent me an email stating that I have to pay $1098, &349 for taxes which was charged on the 14th of February and $749 at the property when I check in. So at check they refused to approve the transaction and stayed 2 hours back and forth, showed the email, logged into my bank showed the down...

'Did not use the spa nor pool ... the spa motor is too loud '

'Vriendelijke gastvrouw. Het huis bevindt zich in een industriële omgeving dus soms rijden er camions voorbij. Al bij al heb ik goed geslapen.'

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'Absolutely loved this hotel - the staff were so kind, hotel is adorable and clean. We would stay here again, so many great places to eat around the hotel along with a great coffee shop inside the hotel. '