Beschikt The Panoramic By Xperience Hotels over een zwembad?

Ja, deze accommodatie heeft een buitenzwembad. Het zwembad is van 09.00 uur tot 22.00 uur geopend.

Zijn huisdieren welkom bij The Panoramic By Xperience Hotels?

Ja, bij deze accommodatie zijn honden met een gewicht van maximum 10 kg per huisdier toegestaan (maximum 1 in totaal). Er geldt een borgsom van USD 20 per nacht en een toeslag van USD 20 per huisdier, per nacht. Hulpdieren betalen geen toeslag. Er kunnen beperkingen van toepassing zijn. Contacteer de accommodatie voor meer details.

Hoeveel berekent The Panoramic By Xperience Hotels voor parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik bij The Panoramic By Xperience Hotels inchecken?

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: middernacht.

Tot hoe laat kan ik bij The Panoramic By Xperience Hotels uitchecken?

Je dient om uiterlijk 12.00 uur uit te checken.

Biedt The Panoramic By Xperience Hotels een shuttle naar het vliegveld?

Ja, er is op verzoek een shuttleservice van/naar de luchthaven beschikbaar. Er geldt een toeslag van USD 220 per voertuig.

Waar staat The Panoramic By Xperience Hotels?

Dit appartement ligt in La Veleta, op 10 km afstand van Playa Tulum, Tulum Mayan Ruins en Playa Ruinas. Ook Nationaal Park Tulum en Gran Cenote liggen op 10 km afstand.

Beoordelingen, promoties en foto's van The Panoramic By Xperience Hotels 2025

10/10 – Uitstekend

Mariana

Reisde met partner

16 feb 2023

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto

8/10 – Goed

Jennifer

Reisde met een groep, Reisde met partner

4 nov 2022

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Voorzieningen

The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished

10/10 – Uitstekend

willie

Reisde met een groep, Reisde met partner, Reisde met familie

8 aug 2022

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.

5 nachten verbleven in augustus 2022

4/10 – Matig

Shateema

Reisde met familie

23 apr 2022

Positief: Netheid

The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.

4 nachten verbleven in april 2022

8/10 – Goed

Lura

Reisde met partner

10 mrt 2022

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.

3 nachten verbleven in maart 2022

10/10 – Uitstekend

Tiffany

24 feb 2022

3 nachten verbleven in februari 2022

10/10 – Uitstekend

Yesenia Jennifer

Reisde met partner

7 feb 2022

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

The accommodations and personal. Room was amazin

10 nachten verbleven in november 2020

10/10 – Uitstekend

Brandon

19 nov 2021

Positief: Netheid, comfort kamer

4 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Lawrence

15 sep 2021

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

3 nachten verbleven in september 2021

6/10 – Redelijk

Angela

Reisde met familie

3 sep 2021

Positief: Netheid

Negatief: Voorzieningen

I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.

7 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

VALERIE

Reisde met partner

30 aug 2021

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.

5 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner

3 aug 2021

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Absolutely beautiful! Loved the area (besides the crazy bumpy road to get there haha) and the hotel ! Self swimming pool upstairs in our room, perfect size bed, everything amazingly clean, beautiful view over the town and great staff ! Much more to say but to keep it short. Definitely a 5 star hotel from me ! Would definitely go back and would suggest it to a friend !

6 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met partner

8 jul 2021

Positief: Netheid

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

We stayed in PHC1 which I would consider the ghetto suite. The pool was never cleaned. We never received a remote control for the television. No cleaning services or new towels offered during my 8 day stay! We was temporarily moved to a basic studio , which I may add , had better amenities. (Face towels ,decor , kitchen necessities & a remote control! ) but in the basic studio the AC broke and flooded the room during our temporary stay. Destroyed my property and when I requested a claim report I was ignored by the host, Maria. We was than transferred back in PH1C (despite complaints with Maria). We did not enjoy our stay at all. it was uncomfortable. we seen other guess at the pool ( which the tiles are broken down , outdated currently nothing like photos ) the other guess were checking out early and described their stay as “the vibes are off” Our stay here was for 8 days and it was terrible overall . I do not recommend. Kitasogorgeous for photos videos.

8 nachten verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner

9 mei 2021

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Where do I start!!!!! We arrived early and was told we could not check in until 3pm. We didn’t mind too much so we went to get food and came back at 3. When the “host” (I say that lightly) checked us in we entered the room and the floor was wet like someone had just mopped. We were under the impression that the room was vacant for 48 hrs in between guests. I placed my things in the closet and went to shower. When I came out it smelled like a wet dirty mop that was left in a dark closet. They had mopped the room with a dirty mop and it reeked!!! Simultaneously, I heard a dripping sound. I searched to see where it was coming from. Opened the closet to see that the AC unit was leaking onto all of my things!! Including my LV duffle bag. I contacted our “host”. She came, pressed some buttons on the AC and said to give it some time. I asked what about my luggage? She said she would contact the owner to reimburse me. We went to the pool to “give the AC time”. We came back to flooding!!! The entire floor wet. We then saw the “host” running to her car and leaving the property. She stopped answering our calls. We had to leave in the middle of the night in our wet swimsuits and find another hotel. Do not stay here. This is not a hotel. There is no management on site. There are no towels. It’s just bad. I was so disappointed.

2 nachten verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner

4 mei 2021

Positief: Netheid

Negatief: Voorzieningen

Very nice hotel for the most part as far as look but they don’t have food and my hot water didn’t work in my room the don’t have wash clothes just hand towels and dry towels. And they don’t clean or change sheets while you are there or switch out towels.

3 nachten verbleven in april 2021

10/10 – Uitstekend

Jose

Reisde met een groep

1 mei 2021

Positief: Netheid, comfort kamer

La atención es lo mejor!!

El complejo es excelente. Las habitaciones son perfectamente equipadas y la piscina privada tiene sol todo el día. Definitivamente es el hotel para mi siguiente vez en Tulum.

2 nachten verbleven in april 2021

10/10 – Uitstekend

Monserrat

23 apr 2021

Positief: Netheid, comfort kamer

Muy bonito todo excelente servicio

1 nacht verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

20 apr 2021

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Very pretty and clean

1 nacht verbleven in april 2021

4/10 – Matig

Geverifieerde reiziger

12 apr 2021

4 nachten verbleven in april 2021

8/10 – Goed

Jesse

11 mrt 2021

Positief: Netheid

5 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner

3 mrt 2021

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Excelente el departamento, todo tal cual se ofreció, también la chica de la Agencia muy atenta muy recomendable

2 nachten verbleven in februari 2021

2/10 – Ontzettend slecht

Bruno

25 feb 2021

Reservamos este local por conta do quarto com piscina privativa, porém tivemos a péssima experiência de não receber o quarto que reservamos e recebemos quarto no andar térreo e há uma construção ao lado onde há muito barulho, a host não se prontificou de avisar com antecedencia sobre o quarto onde nós relatou que havia um problema com o quarto horas após o horário do check in, não deu nenhuma outra possibilidade de troca. Localização afastada de todo centro turístico de Tulum. O quarto e hotel era confortavel porém com muito mosquito.

2 nachten verbleven in februari 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie

21 dec 2020

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Juan was great! The room I booked wasn’t available the first night we were there, but Juan made sure to accommodate us & had the room prepared for our last 3 nights!

4 nachten verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

20 dec 2020

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Su habitacion armonia. Naturaleza Muy buena decoración, buen asistencia del personal del hotel. Seguridad en el hotel,

3 nachten verbleven in december 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

10 dec 2020

4 nachten verbleven in december 2020

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10/10 – Uitstekend

Mariana

Mariana

8/10 – Goed

Jennifer

Jennifer

10/10 – Uitstekend

willie

willie

4/10 – Matig

Shateema

Shateema

8/10 – Goed

Lura

Lura

10/10 – Uitstekend

Tiffany