Cenote Chikin-Ha

The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.

Prachtig, luxueus hotel. We hadden een residentie met 4 kamers, dakterras met grote vuurkorf, eigen zwembadje. Bedden en badkamers prima, leefruimte heel mooi enkel de keuken was zeer basic van kookopties: 1 kom, 1 pan. Het restaurant is een aanrader (wel prijzig), de poolbar is een pareltje, het zwembad is super mooi, er is yoga... Het is er ook rustig. Je hebt wel een auto of taxi nodig om naar het centrum te gaan. Het personeel spreekt zeer beperkt Engels. Kortom, absolute aanrader, een echte parel!

I booked this hotel for my mom, my niece and myself and was hesitant to stay in El Centro but it was the best decision for Tulum. The Villa was more than perfect for three people and we each had our own room, bathroom and view. We had an absolutely wonderful stay! From the moment we arrived, we felt genuinely welcomed and cared for by Gus. Raul, Pablo and Frank were incredibly warm, attentive, and thoughtful. Their level of service was truly what you hope for from a five-star experience. I can't say enough about the staff, they went above and beyond with their hospitality and attention. All our interactions felt personal rather than just service, we felt they truly wanted us to have the best possible experience. By the end of our trip, they felt like family and we'll genuinely miss them all! The hotel has a peaceful and tranquility vibe which we loved. The property was so clean, quiet and serene that we were able to completely disconnect, slow down, and simply enjoy being present. Having our own private pool was the best and ordering room service made it easy for us to simply stay in and relax. We did the Cacao Ceremony with Fabian, and it was such a beautiful experience. We left feeling lighter, peaceful, and completely relaxed, it felt as though we had slept for hours. There was a beautiful attention to detail throughout our stay and are grateful for our experience. I would absolutely return and highly recommend this beautiful place!!