Herenhuizen in Cancún-Zuid

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'Its not perfect but you won't regret dollar spent here. I am planning another trip to moon palace 1-2 years again.'

'Patricia was very nice. The room was nice and clean and the breakfast great. It is in the outskirts of Cancun and very quiet and bad roads to drive. For us it was a perfect stay close to the airport.'

'Estafadores no te devuelven el depósito'

'No me gustó la ubicacion, ya que se ve que no es un lugar seguro para hospedarse, está en medio de bodegas y en un patio industrial de difícil acceso a personas que no llevan auto propio. Y que al reservar no te hacen comentarios al respecto de la ubicación. Por lo que no pude hospedarme ahí ya que no me sentí segura, fue un viaje pagado SIN UTILIZAR. Las instalaciones están muy limpias y nuevas. Solo la ubicación no es segura.'

'This property was nothing like it was posted to be. the bed was so uncomfortable. so far away from any amenities. It was all locked up with no staff in the evenings. I would never stay there again and would not recommend to anyone'

'Vriendelijke gastvrouw. Het huis bevindt zich in een industriële omgeving dus soms rijden er camions voorbij. Al bij al heb ik goed geslapen.'

'Great hosts and yummy breakfast. Thank you!'