L'hébergement The Panoramic By Xperience Hotels dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. La piscine est accessible de 09 h 00 à 22 h 00.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les chiens (max. 1) ne dépassant pas 10 kg chacun.Vous devrez verser une caution de 20 USD par nuit ainsi que des frais à hauteur de 20 USD par animal et par nuit. Les animaux d'assistance sont exemptés de frais. Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

À combien s'élèvent les frais de parking à l'hébergement The Panoramic By Xperience Hotels ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement The Panoramic By Xperience Hotels ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit.

L'hébergement The Panoramic By Xperience Hotels propose-t-il un service de navette à destination de l'aéroport ?

Oui, une navette vers et depuis l'aéroport est disponible à la demande. Vous devrez vous acquitter d'un montant de 220 USD par véhicule.

Où se situe l'hébergement ?

Profitant d'un agréable emplacement dans le quartier de La Veleta, cet appartement se trouve à moins de 10 km de Plage de Tulum, Ruines mayas de Tulum et Parc Playa Ruinas. Également à 10 km de distance : Parc national de Tulum et Gran Cenote.

The Panoramic By Xperience Hotels Avis, Prix & Photos 2025

10/10 Excellent

Voyageur vérifié

Voyage en couple

9 mars 2020

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Tres bel hotel tout neuf Piscine 360 degres magnifique coucher de soleil Qd nous y sommes alles le bar, restaurant et petit dej pas en service Il fallait commander le petit déjeuner et attendre 1heure qu ilsl apportent Menage quand ils ont le temps pas assez de personnel on peux rester 2 jours sans Attention ils ont essayer de nous faire payer le nettoyage des draps car jour du départ une micro tache de sang (moustique)

Séjour de 4 nuits en octobre 2019

10/10 Excellent

Mariana

Voyage en couple

16 févr. 2023

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto

8/10 Bien

Jennifer

Voyage en groupe, Voyage en couple

4 nov. 2022

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished

10/10 Excellent

willie

Voyage en famille, Voyage en groupe, Voyage en couple

8 août 2022

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.

Séjour de 5 nuits en août 2022

4/10 Médiocre

Shateema

Voyage en famille

23 avr. 2022

Les points forts : Propreté

The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.

Séjour de 4 nuits en avril 2022

8/10 Bien

Lura

Voyage en couple

10 mars 2022

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.

Séjour de 3 nuits en mars 2022

10/10 Excellent

Tiffany

24 févr. 2022

Séjour de 3 nuits en février 2022

10/10 Excellent

Yesenia Jennifer

Voyage en couple

7 févr. 2022

Les points forts : Services et équipements et infrastructures et conditions de l’hébergement

The accommodations and personal. Room was amazin

Séjour de 10 nuits en novembre 2020

10/10 Excellent

Brandon

19 nov. 2021

Les points forts : Propreté et confort de la chambre

Séjour de 4 nuits en octobre 2021

2/10 Horrible

Lawrence

15 sept. 2021

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Séjour de 3 nuits en septembre 2021

6/10 Satisfaisant

Angela

Voyage en famille

3 sept. 2021

Les points forts : Propreté

Les points faibles : Services et équipements

I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.

Séjour de 7 nuits en août 2021

2/10 Horrible

VALERIE

Voyage en couple

30 août 2021

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.

Séjour de 5 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple

3 août 2021

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Absolutely beautiful! Loved the area (besides the crazy bumpy road to get there haha) and the hotel ! Self swimming pool upstairs in our room, perfect size bed, everything amazingly clean, beautiful view over the town and great staff ! Much more to say but to keep it short. Definitely a 5 star hotel from me ! Would definitely go back and would suggest it to a friend !

Séjour de 6 nuits en juillet 2021

2/10 Horrible

Voyageur vérifié

Voyage d’affaires, Voyage en couple

8 juil. 2021

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

We stayed in PHC1 which I would consider the ghetto suite. The pool was never cleaned. We never received a remote control for the television. No cleaning services or new towels offered during my 8 day stay! We was temporarily moved to a basic studio , which I may add , had better amenities. (Face towels ,decor , kitchen necessities & a remote control! ) but in the basic studio the AC broke and flooded the room during our temporary stay. Destroyed my property and when I requested a claim report I was ignored by the host, Maria. We was than transferred back in PH1C (despite complaints with Maria). We did not enjoy our stay at all. it was uncomfortable. we seen other guess at the pool ( which the tiles are broken down , outdated currently nothing like photos ) the other guess were checking out early and described their stay as “the vibes are off” Our stay here was for 8 days and it was terrible overall . I do not recommend. Kitasogorgeous for photos videos.

Séjour de 8 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en couple

9 mai 2021

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Where do I start!!!!! We arrived early and was told we could not check in until 3pm. We didn’t mind too much so we went to get food and came back at 3. When the “host” (I say that lightly) checked us in we entered the room and the floor was wet like someone had just mopped. We were under the impression that the room was vacant for 48 hrs in between guests. I placed my things in the closet and went to shower. When I came out it smelled like a wet dirty mop that was left in a dark closet. They had mopped the room with a dirty mop and it reeked!!! Simultaneously, I heard a dripping sound. I searched to see where it was coming from. Opened the closet to see that the AC unit was leaking onto all of my things!! Including my LV duffle bag. I contacted our “host”. She came, pressed some buttons on the AC and said to give it some time. I asked what about my luggage? She said she would contact the owner to reimburse me. We went to the pool to “give the AC time”. We came back to flooding!!! The entire floor wet. We then saw the “host” running to her car and leaving the property. She stopped answering our calls. We had to leave in the middle of the night in our wet swimsuits and find another hotel. Do not stay here. This is not a hotel. There is no management on site. There are no towels. It’s just bad. I was so disappointed.

Séjour de 2 nuits en mai 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple

4 mai 2021

Les points forts : Propreté

Les points faibles : Services et équipements

Very nice hotel for the most part as far as look but they don’t have food and my hot water didn’t work in my room the don’t have wash clothes just hand towels and dry towels. And they don’t clean or change sheets while you are there or switch out towels.

Séjour de 3 nuits en avril 2021

10/10 Excellent

Jose

Voyage en groupe

1 mai 2021

Les points forts : Propreté et confort de la chambre

La atención es lo mejor!!

El complejo es excelente. Las habitaciones son perfectamente equipadas y la piscina privada tiene sol todo el día. Definitivamente es el hotel para mi siguiente vez en Tulum.

Séjour de 2 nuits en avril 2021

10/10 Excellent

Monserrat

23 avr. 2021

Les points forts : Propreté et confort de la chambre

Muy bonito todo excelente servicio

Séjour de 1 nuit en avril 2021

10/10 Excellent

Voyageur vérifié

20 avr. 2021

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Very pretty and clean

Séjour de 1 nuit en avril 2021

4/10 Médiocre

Voyageur vérifié

12 avr. 2021

Séjour de 4 nuits en avril 2021

8/10 Bien

Jesse

11 mars 2021

Les points forts : Propreté

Séjour de 5 nuits en mars 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple

3 mars 2021

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Excelente el departamento, todo tal cual se ofreció, también la chica de la Agencia muy atenta muy recomendable

Séjour de 2 nuits en février 2021

2/10 Horrible

Bruno

25 févr. 2021

Reservamos este local por conta do quarto com piscina privativa, porém tivemos a péssima experiência de não receber o quarto que reservamos e recebemos quarto no andar térreo e há uma construção ao lado onde há muito barulho, a host não se prontificou de avisar com antecedencia sobre o quarto onde nós relatou que havia um problema com o quarto horas após o horário do check in, não deu nenhuma outra possibilidade de troca. Localização afastada de todo centro turístico de Tulum. O quarto e hotel era confortavel porém com muito mosquito.

Séjour de 2 nuits en février 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille

21 déc. 2020

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Juan was great! The room I booked wasn’t available the first night we were there, but Juan made sure to accommodate us & had the room prepared for our last 3 nights!

Séjour de 4 nuits en décembre 2020

10/10 Excellent

Voyageur vérifié

20 déc. 2020

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Su habitacion armonia. Naturaleza Muy buena decoración, buen asistencia del personal del hotel. Seguridad en el hotel,

Séjour de 3 nuits en décembre 2020

The Panoramic By Xperience Hotels

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