Familiehotels in Tulum

'Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time....

'Spotless resort. Amazing staff. '

'The hotel is inside the National park , el Parque de Jaguar. The pool was awesome.'

'Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience...

'Clean, amenities, hospitality '

'Werkelijk prachtige kamer mrt balkon en uitzicht op zee. Het was adembenemend! Alles was nieuw en schoon en stijlvol ingericht Ontvangst was hartelijk met een heerlijke cocktail. De bar op het strand ging dicht om 18.00 maar er zijn genoeg gelegenheden in de buurt om te dineren. Ook het ontbijt op het strand was prima en je zit er heerlijk met uitzicht op zee'

'Fantastische locatie, heerlijke en unieke plek. De kamers/hutjes zijn erg leuk en bijzonder. Wel is de kwaliteit niet altijd perfect en verwacht geen luxe hotelkamer, het is meer een hele luxe camping in dat opzicht. Maar het past daarentegen wel bij de ongedwongen sfeer van het hotel en de omgeving. Toch zou het fijn zijn als je iets meer preventief onderhoud wordt gepleegd aan bijv het onderhoud van de douche, veel kalkaanslag en lage waterdruk. Maar ook het dompelbad van de kamer zaten...

'New hotel, very clean and family friendly. The lobby was initially hard to find (driver had to pull under ramp and signs were lacking). Easy check in and hotel responded several times to answer questions and confirm room prior to arrival. We loved the pool area and the restaurant. We had dinner (the best pizza) and drinks (try meztcalita) Excellent food, drinks, and service. Bed was on the harder side, but pillows were great!'