Hotels met restaurant in Punta Cana

'The staff seemed very bothered every time you asked for something. We stood in line for 50 minutes to check in only to find out we were dropped off at the family side. Then went to the adult side and had to wait an additional 30 min. I made reservations for 2 beds and they put me in a room with a king. Had to go back downstairs and wait in another line for 15 minutes to get in the room for 2 beds. Staff couldn't offer any answers to any questions, just kept referring to the app to find whatever...

'Norielis was our butler and she was amazing! She helped us with everything we need. Everything overall was wonderful! '

'The service was outstanding'

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'Wonderful!'