« I made a reservation in February for April at ZZZleepandGo BGY Airport, Orio al Serio and paid the full amount of €54 in advance. Upon arrival, I had a very unpleasant surprise: out of the two self check-in machines, only one was working. After finally reaching the machine, I was informed that the property was fully booked and that there were no available spots, even though I had a confirmed and prepaid reservation. I was given a U.S. phone number for customer support. I did not call because...

« Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo. »