Dear Marian,Thank you for sharing your experience with us! We're delighted to hear that you and your husband had a wonderful time during your 5-day stay. It's fantastic to know that Rosa at the front desk and Junior the pool concierge took such good care of you, ensuring you had a beautiful room with a stunning view and cabanas ready every morning. We'll be sure to pass along your compliments to Danny at The Reef and Wander for keeping the drinks flowing and keeping you informed of all the activities. It's our pleasure to provide attentive service, and we're thrilled that you enjoyed your vacation with us. We hope to welcome you back for another beautiful time in the future!Merilina Portes

Dear Elizabeth,Thank you for your glowing review! We're thrilled to hear that you loved your stay at our property and that you found it to be very clean. It's wonderful to know that you enjoyed the amazing beach as well. We can't wait to welcome you back soon for another fantastic stay!Merilina Portes

Dear Jenny,Thank you for your 5-star review! We're thrilled to hear that you had an awesome experience with us. If there's anything specific that made your stay memorable, feel free to let us know. We look forward to welcoming you back for another fantastic experience in the future!Merilina Portes

Dear Carla,Thank you for your stay and feedback. We're thrilled you enjoyed your time with us, from our helpful staff to delicious food. We apologize for any discomfort with room temperature and seaweed on the beach. Your recommendation means a lot, and we hope to welcome you back soon!Best regards,Merilina PortesSocial Media Coordinator

Dear Jose,Thank you for sharing your experience with us. We're glad to hear you enjoyed the variety of restaurants available without reservations. We hope to welcome you back soon for another enjoyable stay at Hyatt Zilara Cap Cana!Merilina PortesSocial Media Coordinator

Dear Kiyoshi,We're so grateful for your five-star review! It's fantastic to learn that you had a memorable stay with us. We look forward to your next visit!Merilina PortesSocial Media Coordinator

Dear Grant,Thank you for the perfect rating! We look forward to your next visit to our little slice of paradise!Merilina PortesSocial Media Coordinator

Dear William,Thank you so much for your perfect rating and for taking the time to leave such a positive review! We are thrilled to hear that your experience met your expectations. Looking forward to seeing you again soon.Warm regards,Merilina PortesSocial Media Coordinator

Hola, Francis,Nos complace enormemente escuchar que nos considera uno de los mejores hoteles y resorts en Cap Cana. Nos esforzamos por ofrecer una experiencia excepcional a nuestros huéspedes y su reconocimiento es verdaderamente gratificante.Esperamos recibirle pronto.

Dear Prabash,Thank you for taking the time to share your wonderful review. We are thrilled to hear that you enjoyed your stay, highlighting our food quality, room cleanliness, and friendly staff. Your feedback is invaluable to us as it encourages our team to continue delivering exceptional service.We look forward to welcoming you back to our hotel in Punta Cana for another 5-star experience.

Dear Mark,Thank you for your feedback. We understand your concerns regarding the VIP amenities and appreciate your patience. Our team has been in touch, making sure that appropriate measures have been taken to address your needs.We value your choice to stay with us and look forward to welcoming you back, ensuring a seamless and enjoyable experience on your next visit.Warm regards.

Dear Jeffrey,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon!Merilina PortesSocial Media Coordinator

Dear Kathrin,Thank you for the glowing review and for recommending our resort! We're thrilled to hear that Hendrysis, Henry, and Flow made your stay extraordinary and pleasant. We look forward to welcoming you back to Hyatt Cap Cana soon!

Dear Jose, Thank you for your wonderful review! We're thrilled you enjoyed our excellent service, delicious food, and entertaining activities. Your feedback on purchasing premium liquor is noted, and we'll strive to improve in that area. We can't wait to welcome you back for another fantastic stay!Best regards,Victoria Balbuena Social Media Manager

Hello, Elizabeth.Thank you so much for your 5-star review! We are thrilled to hear that your experience met your expectations. We look forward to welcoming you back soon. Warm regards!Merilina PortesSocial Media CoordinatorHyatt Cap Cana

Dear Franndy,Thank you for your 5/5 rating! We are thrilled to receive your perfect score and grateful that you chose Hyatt Zilara Cap Cana for your stay. It’s wonderful to know that you had a great experience with us. We look forward to the opportunity to welcome you back in the near future.Warm regards,Merilina PortesSocial Media CoordinatorHyatt Cap Cana

Hello, Catherine,Thank you for your 4-star review and for choosing our hotel. We're glad you enjoyed your stay and are always looking for ways to improve. We hope to welcome you back soon and earn that fifth star!Warm regards.

Dear Victor, Thank you so much for your glowing review! We're thrilled to hear that you found our food quality exceptional and our staff friendly and attentive. We strive to provide outstanding experiences for all our guests, and we're delighted that we could make your stay one of the best ever. We look forward to welcoming you back soon!Best, Victoria Balbuena Social Media Manager

Dear Ernesto, Thank you for your compliment! We're glad you found our hotel beautiful. We work hard to create a welcoming and aesthetically pleasing environment for our guests. We hope to have the opportunity to host you again in the future!Best, Victoria BalbuenaSocial Media Manager

Dear Ernesto, We're delighted to hear that you consider us the best hotel in Cap Cana! Thank you for your kind words and for choosing to stay with us. We're committed to providing exceptional experiences to all our guests, and we're thrilled that we could exceed your expectations. We hope to have the pleasure of welcoming you back soon for another unforgettable stay!Best regards, Victoria BalbuenaSocial Media Manager

Hello, Ernesto,Thank you for your stunning 5-star rate and for choosing our hotel. We hope to welcome you back soon for another memorable stay!Warm regards.

Dear Ernesto, Thank you! We're thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Best, Victoria BalbuenaSocial Media Manager

Estimado Alex, Lamentamos escuchar que no quedaste completamente satisfecho con la calidad de nuestras bebidas. Apreciamos sinceramente tus comentarios y los tendremos en cuenta para mejorar nuestros servicios. Valoramos tu opinión y esperamos tener la oportunidad de brindarte una experiencia aún mejor en el futuro. Si hay algo más en lo que podamos ayudarte durante tu estadía, no dudes en hacérnoslo saber. ¡Gracias por elegir nuestro hotel!Saludos, Victoria Balbuena Social Media Manager

Dear Allison, We're delighted to hear that you had such a wonderful and peaceful getaway with your siblings! Diomedes and Danny will be thrilled to know they contributed to your experience with excellent service and entertainment. Thank you for highlighting their efforts, and we're glad you felt the warmth of our hospitality. Looking forward to welcoming you back soon!Best regards, Victoria BalbuenaSocial Media Manager

Dear Gilberto, Thank you for your kind feedback! We're thrilled to hear that you enjoyed your experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We're always striving to exceed expectations.Best regards, Victoria BalbuenaSocial Media Manager

Dear Seth, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you thoroughly enjoyed your stay and that we were able to meet your expectations in terms of hospitality, cleanliness, food, service, and activities. Your kind words truly mean the world to us, and we look forward to welcoming you back for another exceptional stay in the future!Best regards, Victoria Balbuena Social Media Manager

Dear Jennifer, Thank you for sharing your experience with us. Best regards, Victoria Balbuena Social Media Manager

Dear Tomas, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and found our team to be wonderful. Your satisfaction is our ultimate goal, and it's always encouraging to receive such positive feedback. If there's anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future!Best regards, Victoria Balbuena Social Media Manager

Dear Michelle,Thank you for sharing your positive experience with our beach and pools! We're thrilled to hear you found both to be enjoyable during your stay. Providing a great environment for our guests to relax and have fun is what we strive for. We hope to welcome you back soon for another wonderful visit filled with sun, swimming, and relaxation. Your satisfaction is our inspiration!

Dear Gobi,Thank you for rating our property a 5 out of 5. We hope to welcome you again. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

Dear Gobi,We are honored to know you highlight our staff. We hope to welcome you again. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

Dear Wendy, Thank you for taking the time to leave a rating! We appreciate your feedback and are glad to see you took the time to rate our service/product. If there's anything specific you'd like to share with us to improve your experience next time, please feel free to reach out. Your satisfaction is our priority. We hope to have the opportunity to serve you again soon!Best regards, Victoria Balbuena Social Media Manager

Dear Michael, Thank you! We're glad you had a great time and can't wait to see you again soon! Best regards, Victoria Balbuena Social Media ManagerHyatt Zilara & Ziva Cap Cana

Dear Guest, Thank you for rating our property a 10 out of 10. We hope to welcome you again. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

Dear Max,Thank you for rating our property a 10 of 10. We cannot wait for your next visit. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana

Dear Mildred, Thank you for rating us a 5 out of 5. We hope to welcome you soon. Best regards, Victoria BalbuenaSocial Media Manager

Dear Abrahan, We are so happy to learn you enjoyed our amazing pools. We cannot wait to host you again. Best regards, Victoria BalbuenaSocial Media Manager