Hôtel Bethnal Green, Londres

"Le staff de l’accueil est glacial. Quant au staff que nous croisons dans les couloirs, pas un sourire ni un bonjour. Sinon, l’hôtel est magnifique, bien placé pour visiter le nord est de Londres (accès rapide depuis la gare de Londres et le centre). Le restaurant Elis est excellent et le service très agréable. La piscine et la salle de sport sont de très bonne qualité. Aussi, la décoration de l’hôtel est bien choisie et parfois atypique. "

"Bien situé, déjeuner correct."

"10mn de Old Street, 10mn de Brick Lane, parfait pour moi comme emplacement."

"Nice hotel but location is not great and noisy when on street side"

"I sent two emails before my arrival and—guess what—no reply. When I checked in, the night staff knew absolutely nothing, and the receptionist was so incompetent it was almost impressive. Then came the room. The TV didn’t work, no housekeeping, paint stains all over the bathroom, an eyelash glued to the door (lovely), a dirty shower, and even the safety instructions were stuck on upside down—which is ironic, because the whole stay felt upside down anyway. And just when I thought it couldn’t get worse… surprise! The next morning the “manager” asked how my stay was—as if he had zero idea what had happened. Clearly, no one had briefed him. His reply was a masterpiece of nonsense, mixing everything together instead of simply apologizing for the total lack of professionalism from him and his team. In short: If you want a truly horrible stay, this is the place for you! "