Location was great, super close to LAX and SoFi Stadium, which was perfect since we came to see Kendrick Lamar. The lobby was cute, but there was a line when we arrived and only one person working the desk, so check-in took a bit.
The room looked like the pics online. I loved the high ceilings, double sinks, and separate toilet area. But there were issues: a glob of hair stuck to the body wash bottle, no trash bags in any bins, and no microwave, just a mini fridge. The TV only had live channels, Netflix, and YouTube, which was limited.
We asked for extra towels and sheets (for our week-long stay) and had to call three times, it took over an hour. On the second morning, I saw what I thought was a burn mark on the floor, but chiiie, it was two huge bugs the size of my hand. I panicked. My friend got photo evidence, and we called the front desk. No one came after 30+ mins, so we packed up and went down ourselves. The front desk agent was shocked and moved us to another room below.
The rest of the stay was okay, but if I hadn’t brought my own toiletries and water, it would’ve been rough. Water was $3.99 (one bottle’s seal was broken), no one had a band-aid, and having no in-room microwave was super inconvenient. Food deliveries also had to be picked up from the lobby.
Overall, cute room and good location, but cleaning and service need serious improvement. Probably wouldn’t stay again.
