Kies je hotel in County Hawaiʻi

'Room was amazing with all the included home amenities. Wish there were tongs for the grill though. The front desk staff was not very nice. I requested months ago for our rooms to be near my friends’ rooms and we were not accommodated. We were four families with children and having rooms near other would’ve made things a lot easier. The building had some electrical issues. The elevators didn’t work and we were on the third floor. It got old real fast after taking the stairs in the heat while...

'Personeel was heelnaardig, locatie was prachtig, maar onze douche gaf alleen maar koud water. We hebben bij de front desk gevraagd of er iemand naar kon kijken. We waren die dag toch de hele dag op excursie (van 7 uur ‘s morgens tot 7 uur ‘s avonds). Echter toen we terug bij de kamer kwamen stond de deur gewoon open…. Terwijl er een kaartje in de kamer ligt ‘doe niet zomaar open als er aangeklopt wordt. Bel dan eerst de front desk of wij het wel zijn’. Ik was echtvin alle staten. Security is...

'Beautiful, quiet and relaxing!!! Lots to do onsite and many options nearby, too. Wish we had planned more time here!'

'In general the property was quite nice. Rooms are spacious if somewhat run down (they were doing some renovations though so that might be solved soon). It is in a nice location by the ocean and the bar/restaurant was very enjoyable with good staff. The pool is somewhat small but acceptable, the private lagoon somewhat makes up for this though (it is also a great place to try out your snorkel before going into the ocean). The hotel is within walking distance of the town which is useful for...

'Restaurants and location were great. Had to wait in a long line when my keycards were not working. Extended checkout time was not possible despite being a Hilton Gold member. Room was cleaned only once in three nights.'

'Prima'

'House keeping did not show up in spite of repeated calls to the front desk. The wrist bands stopped working after a couple of days. The lady at the front desk and the Assistant Manager were extremely, rude, impolite, and disrespectful. The Assistant Manager was in fact very loud and abusive ion her interaction. I strongly encourage people to find a better place since this is not the kind of customer service anyone should be subject to, especially after paying such an exorbitant price. Our...

'Gedateerde maar nette appartementen. Uitstekende service en hele vriendelijke medewerkers. Perfect voor families met kinderen en mooi Golf terrein en voldoende barbecue mogelijkheden over terrein. Supermarkten, dineropties binnen straal van 1 km. '

'Top hotel, heel luxe. Hier kun je je geld wel kwijt.'

'Staff was very friendly'

'This property is certainly has comfortible rooms and excellent soaps and lotions in the rooms. Maid service 2x's per day is excellent! Where the property could use improvement: cleaner pools, with 24/7 access pools water feels like a lot of bodies have made the water mucky. Access to the Ocean bay is far too hot late in the afternoon and again the water is not clear. Maybe access in the morning?? Food is average and this would include Brown's their 5 Star restaurant. The view is beautiful,...

'Perfecte ligging aan het strand waar allerlei voorzieningen zijn zoals snorkelen. Daarbij prima gelegenheid om bijv. schildpadden te zien; zelfs langs het strand. Zwembaden bij het hotel zijn ook prima. Gezellige bar met prima eten ook in het restaurant. Hotelpersoneel is supervriendelijk.'

'Our 1st evening, we had some problems with getting food. The poolside restaurant had to close early and the bar restaurant ran out of pizza. I’m sure it was an unusual problem, but we didn’t have dinner that night coming in from a long travel day from Texas. All other meals were great, especially breakfast buffet which was outstanding.'

'amazing experience'

'Very friendly staff, big appartment, amazing view'

'The staff, especially the ladies at the front desk, were extremely kind and helpful.'

'The property is beautifully maintained and very serene. I loved being close to both the ocean and the pool with the little one being the priority. The staff go above and beyond and the kids camp was wonderful for my granddaughter. Areas that need improvement, the good is not of the caliber it should be. Management spoke to me and I know that they are trying, but it was a disappointment, especially when you’re so far from other dining establishments. Housekeeping also fell down in quality after...

'4 sterren prijs/ 3 sterren kwaliteit'