Woonboten in Victoria

'Great location, good service. Rooms are spacious and modern.'

'It was supposed to be a five star hotel, the shower was in a bath and it was terrible, moved us to a new room and it was about the same except we could see out the window as it was clean. We had to call an ambulance as my wife is diabetic the hotel was very bad at getting the call thru to our room, we payed extra for us to have breakfast in our room this was not allowed, the spa was missing tiles some ares were sharp on the feet. Our room was changed twice the hole time we were there room...

'My second time staying at this hotel and the rooms and service are still excellent. The location is very central, so convenient! Would still stay here for future trips to Melbourne.'

'Have never stayed In a better hotel room , very well designed and very great location'

'Maintenance in the building has taken a step back. Dirty floors, hallways. We went to have dessert at the bar at 8:30pm and menus were being taken away instead of staff politely saying anything to us. Breakfast was sad and not of high quality at all. The sofa bed should include a bed topper if you’re going to utilise it has a bed when people book. My littles ones were up all night being uncomfortable. Pool area needs to be mopped and cleaned regularly. The hotel lifts are beyond a joke, the...

' My partner ws very isaponted as we couldnt get room service.'

'The staff were absolutely brilliant. My wife checked late on Friday night, after attending a funeral, and having an incredibly stressful day. The stuff could not have been more accommodating, more empathetic, or more helpful. They were amazing!'

'Located in a nice area with lots of dinner options. Friendly personnel. The hotel could use a facelift. Elevators were not so clean. The bathroom had some cracks and the bath was grey because of the use of lots of chloor(?).'

'Gewoon top!'

'Location is excellent. The hotel is showing its age. The tv is limited to foxtel which precludes streaming from platforms such as YouTube and ABC Iview and also does not allow mirror streaming.There is no music device which should be standard. I would also expect a coffee making device in a hotel of this quality. The staff and level of service is very good. I would highly recommend this hotel despite my minor quibbles as listed'