Aparthotels in Riviera Maya

'June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

'Mejorar las instalaciones del baño ya están algo descuidadas'

'Great accommodations! Very relaxing! '

'This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

'Bastante cómoda para estancia de motivo de trabajo'

'Een heel mooi hotel in een rustige omgeving, gelegen precies tussen Tulum Pueblo en Tulum Beach. Je hebt dus wel een auto nodig. Als je van rust houdt, is dit hotel echt een aanrader. Ontbijt is wat aan de zuinige kant daarom hebben wij zelf vaak gegeten in Tulum Beach waar hele goede ontbijt tentjes zitten. Het personeel is vriendelijk en behulpzaam, al kregen wij bij binnenkomst weinig uitleg. De kamer (wij hadden Lagoon) was heel groot, netjes en rustig gelegen en een eigen klein zwembad,...

'Fantastic hosts, in the heart of the bar, shopping, pedestrian district, stones throw from the beach, property is like an oasis from the bustle of the street. Rooms are clean and well appointed. Highly recommend!'

'We really liked the surrounding area, not in the busy Centre of Playa del Carmen but in a quite and very safe part. Everything we wanted to see or visit was within walking distance. The room was average and smelled a bit musky.'

'Buyer beware Don’t let the pictures fool you this place is a real dump, the place has a funny smell in the hallways. I had to switch rooms because the bed was completely worn out. The AC wasn’t working properly, and it was very tiny. The person behind the curtain on ‎WhatsApp they were “concierge”accommodating to the point where they moved us to a better room free of charge they put one of my family members that came later right across the hall from us in the same tower, which was very...