Aparthotels in Central Massachusetts

'We had no heat for the entire stay- it was below 20 on some nights and we were freezing. We messaged some agent over and over and they kept having us trying to troubleshoot. Then they said they sent a technician which they did not. I never got anyone on the phone to speak to. They just kept texting me. I thought I was texting a bot. Overall, the room was nice and spacious, and the decor was lovely however, the television only faces too awkward dining room chairs versus being able to...

'Needs new pillows and towels, both seemed old. Clean and great location.'

'Dit is een erg bijzonder hotel qua gebouw, dat maakt het al de moeite waard. De kamer is erg ruim en comfortabel en het personeel erg vriendelijk en behulpzaam. Ik heb samen met mijn 3 kinderen er een heerlijk verblijf gehad. '

'the location is great, walkable and easy transportation options. quite close to common and downtown. the place really was spotless and tidy, it was quiet too. Just remember is it small, you are not going to want to spend time there and relax, that worked OK for a couple of days but a week would not be that nice. Also they need to get some power strips. The heat worked well but only went into one outlet, and in today's electronic age you really need more plugs. Grey is not my favorite color...

'Biggest problem was that I never got the email with the access codes after checking in online. The place has no personnel on site, so I couldn't get in when it was really cold outside. Had to call customer service, where it was resolved. Within a few minutes. I could hear pretty much everything that went on in the room next door, and even when people just went up and down the stairs in front of my room, I could hear everything. The view out of the window is pretty terrible. It's basically just...