Een sauna, een stoombad, een Turks bad/hammam, lichaamsbehandelingen

Beoordelingen van Oleo Cancun Playa All Inclusive Resort

4 out of 5

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 610 van 1261 beoordelingen" "
Gastenscore: 8 - Goed. 310 van 1261 beoordelingen" "
Gastenscore: 6 - Redelijk. 170 van 1261 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 1261 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 1261 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Harold

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Real friendly staff. Reception is always manned and open to help. COVID-19 rules are adhered to by all the staff. Rooms are of a decent size and nicely maintained. The food is good in all the different restaurants.
12 nachten verbleven in oktober 2021
Reactie van Guest Service op 24 okt 2021
Hola Harold, Thank you very much for your visit, trust and take the time to write your experience, the whole Óleo family already miss you and we will be happy to see you back. Our best wishes to you

10/10 – Uitstekend

heidy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2024

6/10 – Redelijk

Jasmine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a good all inclusive stay. Not large. All the staff are nice. The food was average not special.
6 nachten verbleven in mei 2024

8/10 – Goed

Kathryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, smaller, quiet all inclusive. The specialty restaurants were good food! The buffet was fine, but could use a little more creativity. A lot of things were repeated. They would be better doing another specialty restaurant there at night and a buffet for breakfast and lunch. Though I liked we did not need reservations for the specialty restaurants. Beautiful water and nice pool! They need to improve their activities offerings because usually it is just a DJ at the pool during the day and a singer/musician in the lobby at night. Rooms were clean and just what you need. Nice for adults- probably not a top choice for families.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Miguel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantĂł la vista a la playa que tenĂ­amos y el spa es precioso y relajante. Me gustĂł mucho lo atento que todos fueron con nosotros en nuestra estadĂ­a en el resort.
6 nachten verbleven in mei 2024

8/10 – Goed

Dinh Gia, Stanton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of us have a relax, convenient and happy time together while staying in this resort.
6 nachten verbleven in mei 2024

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beach, decent restaurants.
7 nachten verbleven in maart 2024

8/10 – Goed

Daljit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

6/10 – Redelijk

Marta

Reisde met een groep, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Front desk are not Enthusiastic to help Guest. They make you feel like you’re asking for to much. The only person that was very pROFESSIONAL was Pedro the Waiter by the pool. He was Awesome great service. Front desk need Customer service training, very disappointed.
4 nachten verbleven in mei 2024

8/10 – Goed

melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beach view
4 nachten verbleven in mei 2024

6/10 – Redelijk

Christina

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The room has a great view of the ocean but it is relatively small. The buffet is small. The facility seems old. We enjoyed the Hakka Restaurant.
1 nacht verbleven in mei 2024
Reactie van Guest Service op 18 mei 2024
Dear Christina, I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurant "Hakka" It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 – Uitstekend

Jack

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time ever in Cancun. Oleo and Cancun did not disappoint. All inclusive. Was amazing. The staff was amazing and so friendly. When we first got to the resort we were greeted at the front by Isac and who got us drinks and then set down with Martha who got us signed in she was absolutely the nicest lady. I will say we looked at a lot of resorts and done our research but for some reason I kept coming back to Oleo Resort. I'm so glad we did. If you are looking I highly recommend this place. Our room was perfect. Only thing I can say bad and its not actually bad is they only give you 2 towels and 2 wash clothes yes you can request more the next day but I just like to have enough where I don't have to be a bother . So book your stay with Oleo you won't regret it we sure didn’t.
4 nachten verbleven in mei 2024
Reactie van Guest Service op 18 mei 2024
Dear Jack. We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 – Goed

Brendan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the second time that we stayed at the Oleo and it was super fun. The staff are kind and friendly and it feels very safe and secure. The food is subpar, but it's still fun to get dressed nice and have dinner. We enjoyed our time at the Oleo!
5 nachten verbleven in mei 2024
Reactie van Guest Service op 18 mei 2024
Dear Brendan, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Raizel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a great place! Very quiet and relaxing. 10/10 would recommend
3 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Raizel, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

2/10 – Ontzettend slecht

Aelyn, Labelle

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not a VIP resort. They scam you and will take your money and charge you triple the price at hotel. Service was horrible sat outside for about 30 minutes while host saw me sitting did not come ask me if I needed anything or if I wanted water or food their response was that outside table is for guests with dogs. RIDICULOUS
2 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Aelyn, Thank you for contacting us, we are sorry for not having met your expectations, we made sure that you felt like VIP guests of Expedia, we are sorry for not having met your special requests, it is important to remind you that the ALMAR restaurant is a specialty restaurant for dinner and a formal-casual dress code is required, you were invited to return once fulfilling your dress code since you were wearing a bathing suit and were wet, we worked hard to meet the needs and expectations of our guests but this time we fell short .The ÓLEO family wishes you a healthy return home,Kind regardsGuest service

8/10 – Goed

Flavio

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Schöner Strand, leckeres Essen. Zimmer war jedoch sehr laut, man hört die Zentralklimatisierung sehr.
4 nachten verbleven in april 2024
Reactie van Besucherservice op 16 mei 2024
Lieber FlavioVielen Dank, dass Sie bei uns geblieben sind und sich die Zeit genommen haben, Ihren Kommentar zu schreiben.Jede einzelne unserer Bewertungen ist uns sehr wichtig. Gestatten Sie mir, Ihnen mitzuteilen, dass Ihre Beobachtungen konstruktiv sind und uns motivieren, in diesen Bereichen zu arbeiten, da unsere PrioritĂ€t immer Ihre Zufriedenheit und Ihr Wohlbefinden sein wird.Die gesamte ÓLEO-Familie freut sich, Sie wieder bei uns begrĂŒĂŸen zu dĂŒrfen.Unsere besten WĂŒnsche an Sie,Besucherservice

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My 2nd time staying at the Oleo Cancun. A big thanks to Yerry, Raul, Enrique, Antonio, & Cesar for making this trip fantastic! Going to miss you guys!
7 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Luis, Thank you very much for choosing to stay with us again and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

Jenna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great all inclusive resort in Cancun.
6 nachten verbleven in mei 2024
Reactie van Guest Service op 16 mei 2024
Dear Jenna, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Uitstekend

India

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
3 nachten verbleven in april 2024
Reactie van Guest Service op 16 mei 2024
Dear India, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

10/10 – Uitstekend

Blesille

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The all inclusive thing is a plus plus for me😂
2 nachten verbleven in mei 2024
Reactie van Guest Service op 9 mei 2024
Dear Blesille, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Leszek

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing stay
3 nachten verbleven in mei 2024
Reactie van Guest Service op 9 mei 2024
Dear Leszek, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La vista Del Mar es espectacular, las instalaciones son cĂłmodas, el hotel es pequeño pero comfortable. AgradecerĂ­a tener un poco mĂĄs de opciones en el horario de la cena en el restaurante buffet, mariscos estarĂ­an geniales. Algo sumamente resaltable es el Staff, todos, absolutamente todos muy amables de inicio afĂ­n. Te reciben con una sonrisa y una actitud que no se ve forzada y con esa misma sonrisa te despiden. Nos atendiĂł Marcelino en el Restaurante Hakku en nuestra primera noche, y apesar de casi llegar al finalizar el horario de servicio su actitud siempre fue la mejor. Los Chicos del LobbyBar sĂșper amables y con una actitud inmejorable. Si estĂĄs pensando pasar una vacaciones para relajarte en un hotel cĂłmodo y pĂ©queño, definitivamente Óleo es la opciĂłn! Muchas felicidades a todo el Staff!! Nos vemos pronto.
3 nachten verbleven in mei 2024
Reactie van Servicio al huésped op 9 mei 2024
Estimado Adrian, Agradecemos sinceramente su elecciĂłn de hospedarse con nosotros y el tiempo dedicado a compartir su experiencia. Nos llena de alegrĂ­a saber que disfrutĂł de la calidad de nuestros alimentos y la eficiencia del servicio de nuestros artistas.Su valiosa retroalimentaciĂłn es fundamental para nosotros, ya que nos impulsa a mejorar constantemente y a crear momentos inolvidables para nuestros huĂ©spedes, brindando una hospitalidad excepcional dĂ­a tras dĂ­a.Esperamos con entusiasmo darle la bienvenida nuevamente en un futuro cercano. La familia ÓLEO les desea un seguro y placentero regreso a casa.Atentamente,Servicio al HuĂ©sped

10/10 – Uitstekend

TARA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff!!
3 nachten verbleven in mei 2024
Reactie van Guest Service op 9 mei 2024
Dear Tara, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Uitstekend

Syandene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Guest Service op 13 mei 2024
Dear Syandene, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 – Uitstekend

Vanessa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great stay
5 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Dear Vanessa, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Uitstekend

Sirajuddin

Positief: Voorzieningen
We were in Oleo Cincinnati for 7 days in April,2024, the resort was clean, food was good. We really enjoyed staying in the resort and I highly recommend this resort.
6 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Dear Sirajuddin, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Owen

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We came as a pretty big group of young couples and had an outstanding experience. The food was so good with many options from Japanese style sushi to Mediterranean. The staff especially was spectacular. They were all so kind and really added to our trip. One night we were even surprised with a custom desert. Gerry and Antonio made our bar visits very exciting with all the custom drinks and happy interactions. The rooms and resort as a whole were kept very clean. I am very impressed and would highly recommend.
6 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Dear Owen. Thank you for choosing to stay with us. We are delighted to hear that you had an excellent rest during your time with us.I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurants. It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 – Uitstekend

Martha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Dear Martha, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Uitstekend

Silvana

3 nachten verbleven in april 2024

8/10 – Goed

Shreena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Deat Shreena, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Uitstekend

Khelan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My recent stay at Oleo Cancun Playa All Inclusive Resort was truly exceptional. With serene sea views offering a peaceful retreat, and the resort's convenient proximity to the bustling strip (just a 15-minute bus ride away), my experience was both relaxing and invigorating. The culinary offerings, though not extravagant, were satisfying, and the free-flowing drinks added to the enjoyment. However, what truly stood out was the staff's genuine warmth and hospitality, making me feel instantly at ease. The onsite assistance with coordinating activities like ATVing and ziplining added an exciting dimension to my stay, enhancing the overall experience. While there were minor imperfections, they were overshadowed by the abundance of positive experiences. Overall, my time at Oleo was unforgettable, and I eagerly anticipate returning for another delightful getaway.
5 nachten verbleven in april 2024
Reactie van Guest Service op 6 mei 2024
Dear Khelan, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 – Goed

Christopher

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smaller resort was nice but food & bar scene were just ok. Majority of our group had stomach issues from dining and the only night time bar was essentially a lobby.
9 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Christopher, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

10/10 – Uitstekend

Dipal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Dipal,We appreciate your visit and your rating,We hope to see you in the near future,Kind regardsGuest service

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The personnel is very courteous and professional. Thank you.
7 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Laura, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

6/10 – Redelijk

Rebecca

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Not a lot going on, very quiet. Not a lot of places to walk, food selection is minimal. Do love that food and drinks are brought to you on the beach and in the pool area, that’s pretty nice!
3 nachten verbleven in april 2024
Reactie van Guest Service op 29 apr 2024
Dear Rebecca, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Janelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was always helpful, extremely friendly and welcoming!
4 nachten verbleven in april 2024
Reactie van Guest Service op 27 apr 2024
Dear Janelle, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

Steven

4 nachten verbleven in april 2024
Reactie van Guest Service op 27 apr 2024
Dear Steven, Thank you for your visit and your rating.The Óleo family wishes you a safe return home and hopes to have you again in the near future.Kind regardsGuest service

10/10 – Uitstekend

Daisy

4 nachten verbleven in april 2024
Reactie van Guest Service op 16 mei 2024
Dear Daisy, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 – Uitstekend

Nelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were pleasantly surprised at the service and accommodations, better than expected. Property is small but cozy.
3 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Nelly, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

6/10 – Redelijk

Joselyn

3 nachten verbleven in april 2024
Reactie van Guest Service op 16 mei 2024
Dear Joselyn, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

6/10 – Redelijk

Zlatko

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Zlatko, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

10/10 – Uitstekend

Osaro Newton

Nice staff
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kervens

3 nachten verbleven in april 2024
Reactie van Guest Service op 16 mei 2024
Dear Kervens, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.We wish you happy holidaysGuest service

10/10 – Uitstekend

Jeiko, Havertown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall would recommend. Good food, friendly service, everything is conveniently located
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Jeiko, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Fidelis B

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
great place
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Fidelis, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

2/10 – Ontzettend slecht

Manuela

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had book to stay in this hotel for 10 days and I couldn’t stay one night. My room had flies, windows were dirty, as soon as I walked into the room it smelled like mold. I tried to look over this and decided to go get dinner. The food was not edible . I left the hotel the same day and I went to stay at another hotel. I ended up getting food poising from the food I had at this hotel. I tried getting a full refund because I couldn’t see myself staying there for 10 full days(I would of been miserable) as I was telling the manager my situation she had a smirk on her face the whole time which I thought it was very rude after the fact that I got sick there. On top of everything it was a very stressful time trying to book another hotel the same day I got there . I would not recommend this hotel to anyone. Probably the worse experience I’ve had. Other than the manger smirking as I told her I my problems everyone else was super friendly. Probably the best quality this hotel has are the staff.
10 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Manuela, We sincerely appreciate you taking a few minutes of your valuable time to share your thoughtful feedback with us; the input from all our guests is of utmost importance.We regret to learn that your expectations were not exceeded during your stay. Please rest assured that our chefs are always ready to accommodate dietary preferences and special needs, using a wide range of high-quality ingredients for all culinary preparations. Our goal is to consistently deliver quality in our services and amenities.We are sorry to hear about your perception of our gastronomic offerings and food quality. While we cannot confirm that you experienced food poisoning from our products, we take your situation seriously. We would appreciate it if you could take a moment to provide more detailed feedback so that we can address and enhance our level of service.We regret not receiving a report of your discomfort during your stay to provide emergency medical assistance. We invite you to share more detailed comments to help us improve our services and ensure customer satisfaction in the future.We take our guests' concerns very seriously and hope to resolve any issues you may have experienced. Wishing you a speedy recovery.Warm regards,Guest Services

10/10 – Uitstekend

Enrique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best customer service ever all staff we’re super nice
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Enrique, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Uitstekend

Charity Lynn, Broken Arrow

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was amazing! All employees were wonderful! The pool definitely needs to be redone, very outdated with latterrs for entry and exit.
5 nachten verbleven in april 2024
Reactie van Guest Service op 18 apr 2024
Dear Charity, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

10/10 – Uitstekend

Osvaldo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had left the Hilton due to an uncomfortable stay, when we arrived at Oleo the staff was so welcoming and made us feel like home. It’s very family friendly and a great place to relax and recharge. We stayed 5 nights and we are already planning our next visit in the fall. Highly recommend it.
5 nachten verbleven in april 2024
Reactie van Guest Service op 18 apr 2024
Dear Osvaldo, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely,Guest Service