Cottages in Black Diamond Mines Regional Preserve

'The hotel was overall good. The front desk was absent most of the time. The pool area was dirty.'

'I stay here often. It has a Starbucks, Chevron gas, Jack in the Box and a mini store within walking distance. From now on I’ll be booking it on the Hilton app though. This review is for the king room. I’ve learned that these 3rd party companies train their employees to be manipulative with their costumers . I’ve used their app for so many trips and this last time was for the death of my friend and their celebration of life. I tried to change the reservation for next time and was already at...

'Incompetent personnel at guest services/check-in. Blatant lies about hotel policies - when called out for it, person in front cited, "there's more fine print." Either train the employees better or find someone who can make decisions, use common sense, and hopefully put 2 and 2 together. Overall, the property looks nice but don't be fooled. Rooms are old - carpet is "dark" for a reason. Plenty of stains and wear/tear all over the room. Also area surrounding the room fridge was rotting off due to...

'Surprised on how good the Amenities were on the room. It's was a very good stay'