Hotels in de buurt van Bill Gray's Regional Iceplex (Rochester)

'Very nice but shower floor was slippery'

'This property is in excellent condition. Very much better than a Hampton Inn we used recently in Michigan. The only barb would be the breakfast. As in most of these offerings across the spectrum (of breakfast included), quality is going downhill for healthy choices. Fresh fruit and whole (unprocessed) grains are few, if not absent altogether. For instance, looking for real oatmeal (not instant packs) is a minimal expectation that is inexpensive yet harder and harder to find. Grits as a...

'Good stay'

'Staff very good. Clean room comfortable beds. Good shuttle to airport '

'It was ok. The breakfast needs a little love. Coffee was fine. Nice to be able to use a real mug. Room was clean, bed was comfortable, etc. it would be nice to make the outdoor patio more appealing. The general area is extremely commercial. All in all, ok.'

'Room was ok and clean but not too much the bath and it needs more maintenance! Looks very old Staff was ok, the girl at the reception sems to pick up a garbage bag with a dozen of bagels that fell down to the floor, I hope she took the bag to recycle them for herself and not for the customers! Unfortunately I could not record her and complain!'

'Staff was friendly but the towels i had was dirty foled like they were clean top comforter smelled dirty i was in awe. Very poor for the cleaning maids.'

'This hotel need a big make over'

'Great !! Small complaint , we stayed almost a week and wish they put microwaves in rooms. They had mini fridges.'

'never got to stay this hotel was changed to a red roof inn some weeks ago stayed at a different hotel that had rooms the caused a great deal of problems for me and my wife'

'The hotel canceled my reservation the day of. Didn’t notify me, found out when I got there.'

'Gross place'

'It's well located near the Thruway and shopping, and reasonably priced for the amenities. The Wi-Fi login was excessively complicated.'

'Great staff'

'The room was clean. The hallway smelled of stale cigarettes, weed and drugs. I did not know that as of Monday the property would be closed due to multiple code violations and other issues. This morning when trying to check out there was no one at the front desk and I had to reach in and put the key card in a container. Glad it was only one night.there was no shampoo only small bars of hand soap. Not worth the price.'

'Mi check in fue 2 hora de espera'

'The room was not clean up and not set up for 2 days Complain to the front desk did not help. They addressed me to call the manager only on Monday after I left. '

'Waterpressure was not good , the toilet was running all night long'

'My stay on the 26 to the 28th was bad, I didn't like how they changed my credit card full price before I even stayed there they should have held the reservation till I got their instead of taking the full price off my card because I wanted to pay cash, and there needs to be security there because you had kids running up and down the hallways all hours of the night, and closing I still haven't had the damage fee put back on my credit card yet a total of $300 dollars for the 2 rooms and if it's...