Kies je hotel in County Hawaiʻi

'Personeel was heelnaardig, locatie was prachtig, maar onze douche gaf alleen maar koud water. We hebben bij de front desk gevraagd of er iemand naar kon kijken. We waren die dag toch de hele dag op excursie (van 7 uur ‘s morgens tot 7 uur ‘s avonds). Echter toen we terug bij de kamer kwamen stond de deur gewoon open…. Terwijl er een kaartje in de kamer ligt ‘doe niet zomaar open als er aangeklopt wordt. Bel dan eerst de front desk of wij het wel zijn’. Ik was echtvin alle staten. Security is...

'The wifi is bad. The parking lot is small. The front desk is slow and tend to ignore you.'

'We had three issues with our stay: The Outrigger is adding a Dukes restaurant -so there was lots of construction noise and debris. Would have been nice if this was disclosed. The Outrigger’s real name is the Outrigger Resort and Spa - but there was no Spa. Just a hotel room that was converted to a Spa. That is not that the same as a real Spa. Would have been nice is this was disclosed. The air conditioner stopped working on two of our four nights - so it was uncomfortably warm those nights. ...

'Restaurants and location were great. Had to wait in a long line when my keycards were not working. Extended checkout time was not possible despite being a Hilton Gold member. Room was cleaned only once in three nights.'

'In general the property was quite nice. Rooms are spacious if somewhat run down (they were doing some renovations though so that might be solved soon). It is in a nice location by the ocean and the bar/restaurant was very enjoyable with good staff. The pool is somewhat small but acceptable, the private lagoon somewhat makes up for this though (it is also a great place to try out your snorkel before going into the ocean). The hotel is within walking distance of the town which is useful for...

'Prima'

'The hotel is in a perfect location on the public beach. We loved spending time on the sandy beach. There are countless things to do in the area. I wish beach chairs and an umbrella would have been included at no charge. We enjoyed the pool area right next to the beach.'

'Gedateerde maar nette appartementen. Uitstekende service en hele vriendelijke medewerkers. Perfect voor families met kinderen en mooi Golf terrein en voldoende barbecue mogelijkheden over terrein. Supermarkten, dineropties binnen straal van 1 km. '

'Top hotel, heel luxe. Hier kun je je geld wel kwijt.'

'First and foremost, my thoughts are with everyone in Hilo and across the Big Island who was affected by the hurricane and severe weather. I understand that this was a difficult situation for the local community and hotel staff as well. Due to the severe weather and flooding, I contacted the Grand Naniloa regarding my reservation and asked whether any flexibility might be possible. Unfortunately, I never received any response — not even an acknowledgment. This was especially disappointing...

'Perfecte ligging aan het strand waar allerlei voorzieningen zijn zoals snorkelen. Daarbij prima gelegenheid om bijv. schildpadden te zien; zelfs langs het strand. Zwembaden bij het hotel zijn ook prima. Gezellige bar met prima eten ook in het restaurant. Hotelpersoneel is supervriendelijk.'

'Helped us a lot during hurricane. Kept power'

'Great property for a family vacation. Loved the bikes. Staff was very friendly. We had a great time!'

'I didn’t like that there was no elevator in service and that I had to walk the stars. I think that I should have had a discount for no elevator'

'８月に利用したが、エアコン無し扇風機だけでも全く問題なく眠れた。 エアコンが無いことと、ヒロの町の湿度の相乗効果で、お肌がしっとり！驚くほど肌の調子が良くなった。 また、シャワーの水量が豊富で、とても気持ちよかった。 室内の電子レンジや食器も役に立った。ありがとうございました。'

'4 sterren prijs/ 3 sterren kwaliteit'

'Went there everything is beautiful but the most amazing thing is the people!!!!!'

'Very friendly staff, big appartment, amazing view'

'This is the best hotel that we have stayed at. The amenities, staff, rooms, the spa, the adult pool, the food, the beach…all 5 stars! Swam with manta rays and did the longest running luau that was well done. Have been coming here since the 80’s and it only keeps getting better. We love the Mauna Kea and the Big Island of Hawaii.'