Kies je hotel in Chesterfield County

'There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!'

'Wish there was parking without Valet services. That took a little long each time I needed my car. I would rather self park.'

'Rooms were ok clean but micro wave didn't work and temp to cold couldn't adjust ac'

'Super cute and quirky hotel located in the heart of Richmond. Walking distance to Pearly’s which is a top breakfast restaurant and several coffee shops. Parking is convenient but a little pricey. Would absolutely stay again'

'There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed.'

'Love this property and stay every time we are in Richmond. Everyone is super friendly and helpful. The property is on a great location and it’s beautiful. The bar and restaurant and room service are all great too!'

'Great staff! Great downtown location! Clean and quiet.'

'Great location. You're an easy drive or walk to anything you want to do in Richmond. The suites are enormous and worked perfectly for our family of 3. Staff is friendly and easy to deal with. Valet parking is convenient and the overall stay was excellent. Will definitely stay here again Thanks!'

'I don’t normally write bad reviews, but I hope by writing this it will prompt Management to make changes. I was hoping for a great stay while visiting family. Instead, it was very poor. I almost checked out right after checking in. The entrance doors had an obnoxious alarm sound the entire stay (4 days). The pool had green algae on the sides of the tiles, they ran out of pool towels (and sheets as I overheard a guest asking the front desk for sheets), the first aid kit in the pool room was...

'My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine.'

'I would stay here again'

'Value for money'

'K'

'Great place to stay.'

'i was promised a bathtub and they didn't deliver and when i asked about it they were dismissive and rude'

'Clean large room and indeed a quirky place, but also very sterile. Not warm and'

'We had a great time at this hotel! I wish the breakfast hours were a little extended, but it was a decent meal. I think more thought goes into the presentation of the food items, than the food itself (could have been better, for sure.. but, it is complimentary!) The staff were very friendly and so were other guests! We had requested a crib in our room before we left for some errands and when we returned, a staff member had put the crib together in our room AND put his little fluffy bear in the...

'This hotel is an inexpensive option, but has some major drawbacks. The rooms smelled like cigarette smoke and the toilet backed up after one flush; however, the breakfast was good and it was quiet at night.'