Mexico: Kindvriendelijke vakanties

Tiene buena ubicación y es un lugar muy tranquilo, las instalaciones están limpias y cuidadas

Great personnel, comfortable beds and of course: the Caribbean Sea! All in all, we had a great experience! The only constructive feedback I can give is to pay more attention to people with food allergies.

I really like the food,the staff,the pools,the restaurants,90% of the staff is nice and helpful.

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.

Amazing staff come here every year and get treated with the same respect

The check in seemed nice, we got a wet towel and a drink which was really tasty, the check in itsself lasted way too long, im not exaggerating when im saying it took at least half an hour. The room and the pools were really nice. We did a round trip and of all the places we've been to the staff in this hotel was the least friendly. There are red cabs outside the hotel. They charge like 3 times the normal price. Ordinary cabs aren't allowed to pick up people from/nearby hotel. If you try to catch one on his way out, they will tell you they are off service. We got a number from an ordinary cab driver, but he didn't dare to come to our hotel. This hotel stinks. The staff will tell you they have nothing to do with the red cabs, but surely they do. We also went to the steak restaurant. We asked for the tenderloin steak with no fat. -. - 1/3th of our steak was fat. The prices for the food are quite high and u have to order every side dish apart from your steak. So if you order a steak, you will get just the steak. We ordered the roasted potato, but it was underdone. Then when we got the bill they charged us a steak that was almost twice as expensive. At first they tried to tell us that we made a mistake, which i think is really odd. They charged us for something different than we had ordered, it was really that easy, but they acted as if they didn't understand. Took them about 30 minutes to understand, and after all the fuzz they still had the guts to try and charge us gratuity.

Excellent resort

I booked three rooms for six nights in June 2026 for a family trip to celebrate my parents' 50th anniversary. The age range of the group was 3-90, so it was a tall order to find someone for everyone. Marival Emotions really had it all. It was a 15 minute taxi ride from PVR airport. I was expecting a time share presentation push before getting the room keys at check in. It took a little while (maybe 45 minutes?) and we declined, but it was never brought up again, which I appreciated. We booked two suites and one regular room. We all received the king beds we requested (it is a preference, not a guarantee). There was not a big price difference, but the one bedroom suites all have two bathrooms, a living room, a table and chairs, bathrobes, and a door on the bedroom, which can be important for families. They were worth the extra money, in my opinion. My brother had a spectacular view of the ocean and pool from his third floor suite! There are different floor plans and even though I booked two of the same 1BR suites, they were very different layouts in different buildings. My niece had so much fun at the kids club and children's pool. The staff was really incredible and took such good care of us. Octavio, the concierge, went above and beyond, especially making sure that my parents' (who have some mobility challenges) were able to get dinner reservations at sit down restaurants. I worked briefly in a 4 star hotel, and Octavio is the most amazing concierge I have ever seen!

I didn’t like the every where close at 11PM

Great personnel, comfortable beds and of course: the Caribbean Sea! All in all, we had a great experience! The only constructive feedback I can give is to pay more attention to people with food allergies.