Kastelen in The Berkshires

'Vriendelijk en behulpzaam personeel. Alles werkend en aanwezig op de kamer. Ontbijt prima ,schoon. Voorzieningen in de buurt aanwezig. Aanrader!'

'I usually stay here and yes staff are nice and rooms are decent but I’ve seen a decline in amenities. Maybe the expense of things - bathrobe in room, water and snacks were what I was used to seeing .in the room.'

'The location was convenient to so much of what makes the Berkshires special. We were minutes from Tanglewood, under an hour to Bash Bish Falls & MASS MOCA amongst other places to visit. The staff was efficient and very friendly. Our ice maker wasn't working & maintenance came within minutes to replace it. The units were spacious and clean but dated with some worn out features. Some of the soft goods could use replacing (pillows), upholstery on couches was torn in places and paint was peeling on...

'Het hotel is ok. Kamer is ruim en goed uitgerust. Er is een binnen en buiten zwembad. Staf bij de receptie is echter verveeld en onvriendelijk. Uitchecken is niet zomaar gebeurt. Beddengoed moet afgehaald worden en handdoeken op de vloer. Servies met de hand afwassen als er geen vaatwasser is. Je vraagt je zelf af wat de schoonmakers nog moeten doen. Voor een kort verblijf zou ik hier zeker niet meer verblijven. Zeker ook omdat het wat uit de buurt ligt van doorgaande wegen.'

'Staff'

'Great breakfast, comfortable beds, and a quiet but close downtown location. We would stay here again!'

'My stay was great. There were a couple of problems with my room which were quickly fixed. Steve who is one of the front desk clerks is wonderful. He went above and beyond. Breakfast was wonderful. Coffee just needs to be a little stronger...'

'Mooie ruime kamers'