Motel 6-accommodaties in West Springfield

'The room was dirty. There was trash on the floor when we got into the room. No elevator to the second floor. The stairs were rusted. There were floodlights everywhere which made it impossible to have the room dark enough, even with the curtains closed. There were people yelling outside the rooms all hours of the night. When I went to check out in the morning, the front desk employee was sleeping at the desk. I was just trying to find a quiet, clean, inexpensive place to sleep the night before...

'Found cockroaches in the tub. Still waiting on my refund which has been a week now. '