The decor and atmosphere is what I envision when I think of Old San Juan - wooden beams, windows, shutters. The location was great, walking distances to many restaurants, sightseeing attractions such as Castillo San Cristóbal.
There is a bar downstairs but only open on certain days. The bar/restaurant upstairs on the terrace was not open.
There is a pool on the terrace however we did not use it as the water looked murky. There was some sort of filtration system with pressure reading 0. So not sure if it was for the pool which would make sense and the reason for the murky water. If it was for something else, which I hope is not the case, then it may be a bigger issue.
We stayed in the suite with king size bed and sofa with queen bed. While the room accommodates 4 people, we had to pay an extra $75 for linen to use for the sofa bed. Had we known, that cost could have went to another suite/room with 2 bedrooms and we may have paid around the same price.
We also was pretty warm the first night as there is no way to adjust the air conditioner ourselves, the next day I spoke with the front desk and they came to our room with a remote control to adjust the air conditioner. She couldn’t adjust it and the air conditioner still had a read light on it so she had to call maintenance. We were told he’d be there in 10 minutes but an hour passed before someone eventually came and was able to rectify the problem. However the red light came back on overnight.
