6/10 Satisfaisant
Diane O.
16 juin 2025
Les points forts : Propreté
We had no issue getting into the house and it was clean except for the mold in one bathroom, well stocked, water and toilets worked well. The beds were comfortable, except for the one that fell apart in the middle of the night while sleeping (it was missing hardware). One of the houses seemed to lose a/c. The 3rd floor bedroom was really hot one night but they brought over a window a/c unit the next day. Then the 2nd floor where all the other rooms are got overheated (in the 80's) but by the time we got back in the evening and messaged them it wasn't addressed until the next day. One a/c unit helped, but there were 3 bedrooms so it was still a little warm. The yard is mostly dirt and has a ton of trash including cigarette butts. An email noted there may be an additional charge for the hot tub if it was abused or excessively dirty. (Only 2 jets worked) I would have assumed that would be included in any cleaning fee charged or part of the deposit. The listing says it is a 10 minute walk to the beach but GPS said 22 minutes to parking lot (25-30 to water). We had a girl with a boot so distance mattered. We were contacted and told they felt we didn't receive a 5 star stay due to some of the issues mentioned above and if we gave a 5 star review we'd be reimbursed 200. If they felt we didn't get a 5 star stay then it would have been fair to just reimburse us the 200??? Had we been reimbursed for the a/c trouble and not pushed for a 5 star review it would have been a higherrating.
Diane O.
Séjour de 4 nuits en juin 2025