We were welcomed at the hotel with drinks and it was lovely. Everything was explained , they booked a taxi for us on the day after for our travel towards Europe.
Food was very nice at the restaurant too.
Vibrant place, new , spotless , large beds
I booked a room via Expedia. The gentleman in reception "checked me in", placed tags on luggage. I left to exchange money. Upon my return, I was rudely notifiedthe hotel was over-booked and I no longer had a room. Because it was Valentines day weekend, most properties were sold-out. I spent 2 hours outside in the cold searching for a room. I rarely leave reviews, but I wanted to share my experience with other travelers. Best wishes...
I really enjoyed my stay at the Bankside hotel. The rooms were spacious and comfortable. Also, the staff was extremely helpful and informative. I highly recommend this hotel. 5 stars!