Geverifieerd
2/10 – Verschrikkelijk
Iris
15 mrt 2018
Lack of security
I left a positive review before and have stayed at the apartments 5 times as I travel to London for work each month.
The last experience was very bad unfortunately, and while I sent an email on the day I checked out (5 days ago), I have still not received a response from the hotel management.
My major complaint, and why I will not be booking this apartment again, is that on the last night, someone repeatedly tried to open the door via the keypad. They had the correct code, and kept pushing the door, they would have gotten in if it wasn't for the extra lock. When I made clear there was someone in the room, the two people turned around, walked down the 4 stairs and out the front door - they clearly did not have the wrong apartment.
Keycodes on the apartments themselves aren't changed ( having staid here several times I noticed this before..) which is a huge lack of security. The fact that there's no reception or response from management makes this a place I won't be staying again.
Iris
3 nachten verbleven in maart 2018






































