4/10 Médiocre
Eric S.
15 oct. 2025
Les points forts : Propreté
This house doesn’t have heat. The day before our reservation in October, Vacasa property management called to say the heat was out due to critters chewing into the ductwork. They left the impression that it was a recent issue; however, we later checked reviews and saw that others had commented about the heat being out more than a month before our reservation. The property owner should be informing customers well in advance so they can make decisions on cancelling or rebooking elsewhere. At a minimum, it was dishonest to inform me only the day before, which voided any refund provisions in the agreement. While it did get a little cold in the house it was tolerable, thankfully due to warmer fall weather. The bigger issue were those critters that were scratching and clawing beneath the house at the floorboards. It was so loud and disturbing that it kept us awake each night, and I was half expecting to find a family of raccoons in the kitchen in the morning (we didn’t). This isn’t normal; the property owners need to call in exterminators/ wildlife experts to mitigate further damage to the house. This house could be a gem with some maintenance; it is spacious and overlooks the ocean. Huge patio and working hot tub.
Eric S.
Séjour de 3 nuits en octobre 2025
