4/10 – Matig
James A.
5 okt 2025
The location was great. Quiet and safe neighborhood, however, the showers are disgusting and very small, and the beds are extremely uncomfortable (the “Master” suite might as well have been a blowup mattress). On day two of our stay, the hot water heater went out. After our second day at the park, when we returned to the home in the evening, there was no hot water. We waited until the morning to see if it would fix itself but there was absolutely no hot water in the home. My family and I had plans but could not bathe. We decided to leave (check-out) early and find new accommodations near by. We contacted the host, let him know, and kindly asked for a refund, only for the day we had to leave (which was one day prior to checkout) and all he said was he was sending a tech to fix the heater. He didn’t respond after we requested a refund. Very responsive when he wanted to be but once we explained we had other plans and couldn’t wait around for the heater to be fixed, he when silent. Very disappointed in the property and the individual who was communicating with us. I would not recommend this property to anyone.
James A.
4 nachten verbleven in oktober 2025