6/10 – Redelijk
Ricardo
Zakenreiziger
14 sep 2024
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Subject: Feedback on My Recent Hotel Stay
I wanted to share some feedback regarding my recent stay at the hotel. First, I believe the price of €296 per night is too high for the value provided; I think a rate of €150 would be more appropriate.
Additionally, the atmosphere during breakfast was quite unpleasant. The staff seemed uninterested and appeared bored in the breakfast room, which detracted from the overall experience.
While the spa facilities are impressive, their booking policy needs improvement. The requirement to reserve a 50-minute slot in advance is inconvenient, as it restricts access to just one person or group when there could easily be space for 10-15 people given the number of facilities. Visiting a spa should be about relaxation, but with the constant need to monitor the time, it felt anything but calming. Furthermore, since the 50-minute slot is private, it's frustrating to have limited flexibility regarding entry, and it can be challenging to find availability.
I strongly encourage a review of this policy to enhance the guest experience. Thank you for considering this feedback.
Ricardo
2 nachten verbleven in september 2024
